Customer Service Officer
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are looking for a Customer Service Officer to support our clients and ensure smooth communication throughout our logistics processes. This role plays a crucial part in maintaining customer satisfaction by providing timely information resolving inquiries and coordinating with internal teams to ensure outstanding service delivery.
Responsibilities
Serve as the primary point of contact for client inquiries and service requests.
Manage customer accounts documentation and shipment updates with accuracy and attention to detail.
Coordinate with internal departments to track shipments and resolve issues promptly.
Provide clear professional communication to clients regarding timelines changes or service updates.
Assist in improving customer service processes and maintaining service standards.
Ensure company policies are followed and represent the brand with professionalism.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Ability to manage multiple tasks with organization and efficiency.
Problem-solving mindset with a customer-focused attitude.
Proficiency in basic office software and documentation.
Strong attention to detail and professional conduct.
Ability to work both independently and collaboratively.
Additional Information :
Benefits
Competitive salary of $48000 $52000 per year.
Opportunities for professional growth and internal advancement.
Supportive and collaborative work environment.
Comprehensive training and skill-development opportunities.
Full-time position with stable long-term career potential.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
