This role involves processing orders data entry and providing administrative support. The ideal candidate is a self-starter who excels in a team environment and is passionate about providing excellent customer service.
Key Responsibilities:
- Answer incoming sales calls address customer inquiries provide product information and process orders
- Accurately enter and maintain data in CRM and order management systems
- Process customer orders from initiation to fulfillment ensuring accuracy and timely delivery
- Make outbound sales calls to potential and existing customers to promote products and services
- Collaborate with the sales team to follow up on leads and close sales
- Provide exceptional customer service by resolving issues and answering questions promptly
- Prepare reports and updates on sales activities and customer interactions
- Support administrative tasks and assist other departments as needed
- Stay informed about products promotions and market trends to better assist customers
MUST HAVES:
- At least 2 years experience in a sales account manager or sales support role
- Strong verbal and written communication skills
- Proficient in Microsoft Office Suite (Word Excel Outlook Teams) and CRM software
This role involves processing orders data entry and providing administrative support. The ideal candidate is a self-starter who excels in a team environment and is passionate about providing excellent customer service.Key Responsibilities:Answer incoming sales calls address customer inquiries provid...
This role involves processing orders data entry and providing administrative support. The ideal candidate is a self-starter who excels in a team environment and is passionate about providing excellent customer service.
Key Responsibilities:
- Answer incoming sales calls address customer inquiries provide product information and process orders
- Accurately enter and maintain data in CRM and order management systems
- Process customer orders from initiation to fulfillment ensuring accuracy and timely delivery
- Make outbound sales calls to potential and existing customers to promote products and services
- Collaborate with the sales team to follow up on leads and close sales
- Provide exceptional customer service by resolving issues and answering questions promptly
- Prepare reports and updates on sales activities and customer interactions
- Support administrative tasks and assist other departments as needed
- Stay informed about products promotions and market trends to better assist customers
MUST HAVES:
- At least 2 years experience in a sales account manager or sales support role
- Strong verbal and written communication skills
- Proficient in Microsoft Office Suite (Word Excel Outlook Teams) and CRM software
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