Senior Executive, Ninja Mart (Sales Operations)
Subang Jaya - Malaysia
Job Summary
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.
Job Responsibilities
- Support the S&OP Manager in driving efficient and seamless sales operations across all channels.
- Design propose and standardize sales reporting formats for stakeholders.
- Analyse sales and operational data to uncover trends performance gaps and opportunities for improvement or growth.
- Assist in sales planning initiatives to support the expansion of FMCG product distribution.
- Manage and optimize salesman routing to ensure effective coverage productivity and cost efficiency across territories.
- Collaborate with internal stakeholders (Sales Commercial Supply Chain Finance) to understand business needs and develop data-driven solutions.
- Provide regular and ad-hoc reporting to Sales and Management teams delivering clear insights on key performance indicators (KPIs) sales performance and market trends.
- Maintain and manage sales and operational databases ensuring data accuracy consistency and accessibility across systems.
- Conduct market research and competitor benchmarking to support strategic planning and identify new business opportunities.
- Support the sales team with actionable insights and recommendations to boost performance and enhance customer satisfaction.
- Partner with cross-functional teams to roll out new sales initiatives monitor their performance and optimize for maximum impact.
- Manage multiple priorities and deadlines ensuring timely and high-quality delivery of reports and analytics to stakeholders.
Job Requirements
- Bachelors degree in Business Management Business Analytics or a related field
- Preferred to have at least 2 years of experience in: Sales Support Sales Operations Route Planning Data Insights or Data Management
- Strong technical skills with proficiency in Excel/Google Sheets
- Proficiency in at least one data tool (SQL Python R Power BI or Tableau) is a bonus
- Knowledge of DMS DMW/WMS systems is an added advantage
- Action Oriented: the role will be working in a fast paced environment solving problems within timelines
- Sense of Ownership and Accountability: takes full responsibility for assigned tasks follows through until completion and proactively addresses issues without needing constant supervision
- Analytical: the candidate will analyse our operations and lead on improvement and growth
- Stakeholder Management: the candidate will work an international team and will need to manage stakeholders from diverse backgrounds
- Comfortable with Uncertainty: business needs for supply are always changing candidate has to be ready to change processes to fit new business needs
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Required Experience:
Senior IC
Key Skills
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.