Job Description
We are seeking a dedicated and detail-oriented Client Service Associate to join our this role you will play a key part in supporting clients managing inquiries and ensuring smooth day-to-day interactions. You will serve as a trusted point of contact helping clients navigate services providing solutions and ensuring their needs are addressed with professionalism and accuracy.
Responsibilities
Serve as a primary point of contact for client inquiries and service requests
Maintain accurate records documentation and client files
Coordinate internal communication to ensure timely resolution of client needs
Assist with onboarding updates and service-related processes
Provide clear professional communication across all channels
Support the team with administrative tasks and process improvements
Monitor client satisfaction and proactively identify areas for enhancement
Qualifications :
Qualifications
Strong communication and interpersonal abilities
Excellent organizational skills and attention to detail
Ability to manage multiple priorities and maintain professionalism under pressure
Problem-solving mindset with a client-focused approach
Proficiency in basic office software and digital tools
Ability to work independently and collaboratively within a team
Additional Information :
Benefits
Competitive salary based on skill and performance
Growth and professional development opportunities
Supportive and collaborative work environment
Opportunities to improve skills and expand responsibilities
Full-time position with long-term stability
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more