Client Experience Coordinator
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a detail-oriented and proactive Client Experience Coordinator to join our Chicago team. This role plays a key part in ensuring seamless communication efficient processes and a consistently high-quality experience for our clients. The ideal candidate is organized client-focused and motivated to contribute to a growing and dynamic company.
Responsibilities
Serve as a primary point of contact to support client inquiries and requests
Coordinate client interactions to ensure timely and accurate follow-up
Maintain and update client records and internal documentation
Collaborate with internal teams to enhance overall client satisfaction
Identify opportunities to improve client experience processes
Support onboarding and ongoing client relationship management
Qualifications :
Strong communication and interpersonal skills
Excellent organizational abilities with attention to detail
Ability to manage multiple tasks in a fast-paced environment
Problem-solving mindset with a client-first approach
Proficiency with standard office and coordination tools
Professional demeanor and strong work ethic
Additional Information :
Competitive salary ($56000 $60000)
Opportunities for professional growth and career advancement
Skill development through hands-on experience and training
Supportive and collaborative work environment
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
