Customer Support Representative
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
At Halls were looking for a Customer Support Representative to play a key part of our Takanini based team providing our customers with professional responses to customer queries and product and service information.
In this role you will be dealing directly with customers either by telephone electronically or face to face regularly monitoring and checking emails for requests for PODs or ETAs and logging all queries received into our CRM requiring a high level of communication time management and customer care.
We are looking for some who can work on our Monday to Friday 8.30am 5pm shift.
Qualifications :
What you will bring:
- You will be a clear communicator and enjoy working as part of a team dedicated to providing great customer service
- You will have a previous experience of working with MS Office including Excel
- You will have great time management and the ability manage your own work to deadlines meeting our quality standards
- Lots of energy drive and enthusiasm to work in our busy environment
This is a busy environment and your composure to comply with our process will be the key to your success. To achieve in this role you will ideally come from the transport/logistics industry however we will offer training to the right candidate; someone with a positive attitude who is adaptable and well-organised with strong time-management skills.
Additional Information :
What Halls can offer you!
- Future training upskilling and opportunities within our large distribution and transport network
- The opportunity to work with a talented supportive team
- Access to PERKS app - offering discounts in 40 stores
- Discounted Southern Cross Healthcare
- Good pay rates with good hours; Monday to Friday 8.30am 5pm
- A busy dynamic work place
If you think this sounds like the place for you wed love to hear from you! Halls Group the home of cool jobs.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
At Hall’s, we don’t just move goods—we keep things fresh, chilled, and right on time. As New Zealand’s go-to refrigerated transport and logistics company, we’re growing fast, delivering top-notch service, and keeping Kiwis stocked with the essentials.Our drivers and teams are the real ... View more
