Sales Support Specialist

Phoenix, NM - USA

Monthly Salary: $ 20 - 23

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

This position will work with the Inside Sales Representative (ISR) Team to ensure that client needs are addressed accurately and efficiently. This position will help support multiple client sites and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Inside Sales & motivated to work with a customer centric team in an innovative company.

This is a remote position supporting Labcorps Mid-America Division. However the selected candidate must reside near a Labcorp laboratory located in one of the following cities:

Phoenix AZ
Englewood CO
Overland Park KS
Dallas TX
Houston TX

Responsibilities

Act as a liaison between physician offices ISR Team and other internal departments.
Point person for new account requests pricing requests billing inquiries connectivity needs.
Participate in campaigns and special projects as needed.
Ability to structure issues and problem solve in a rapidly changing environment.
Inquire clarify and confirm customer requirements and understanding of the solution.
Work in multiple databases to research complex issues answer questions and generate qualified leads for the ISR team.
Participate in activities designed to improve customer satisfaction and business performance.

Requirements:

High School Diploma or GED equivalent. Associates degree preferred.
1-3 years of related business experience and relevant work experience.
Previous experience in a customer service capacity; must be courteous with a customer centric orientation.
Prior healthcare industry such as a physicians office lab and/or hospital setting is a plus.
Strong knowledge of Labcorps processes and systems (LCLS LCBS Salesforce eAssist etc) highly preferred.
Demonstrated ability to capture information identify issues and determine when escalation is required.
Strong verbal and written communication skills and excellent ability to listen and respond.
Proficiency in Microsoft Office including Word and Excel.
Active understanding of operational processes at various levels of the organization including lab branch billing etc.
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Hours: 8:00 a.m. - 5:00 p.m. M-F

Application Window: Application window will close on November 24 2025.

Pay Range $20-$23/hr.

All job offers will bebased on a candidates skills and prior relevant experience applicabledegrees/certificationsas well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase Plan. Casual PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information pleaseclick here.

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Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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Required Experience: