Branch Manager
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Job Location:
Louisville, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Branch Manager is responsible for leading all aspects of branch operations to ensure efficiency profitability and compliance with company policies. This role focuses on driving sales performance delivering outstanding customer service managing inventory and merchandising and overseeing product receiving and delivery processes. The Branch Manager ensures a safe organized and well-maintained facility while fostering a culture of trust service and accountability. Key responsibilities include staff supervision and development schedule management conflict resolution financial reporting inter-branch coordination and maintaining effective visual merchandising to support overall business objectives.
Job Duties & Responsibilities
- Delivers prompt professional customer service and resolves issues effectively across multiple communication channels.
- Builds and sustains strong relationships with customers vendors and internal teams through collaborative problem-solving.
- Supervises branch staff managing schedules payroll and ensuring timecard accuracy for operational efficiency.
- Conducts performance evaluations coaching and disciplinary actions in collaboration with HR.
- Fosters a positive work environment through effective communication and consistent leadership.
- Oversee branch safety cleanliness and maintenance of facilities vehicles and equipment.
- Manages timely branch openings/closings and responds to after-hours alarms.
- Conducts routine inspections to ensure operational and safety compliance.
- Monitors inventory impact of large orders and recommend new product additions.
- Trains staff on product knowledge and information access.
- Ensures timely stocking of incoming inventory.
- Maintains accurate inventory records labeling and daily count reporting.
- Processes damaged and warranty items promptly and efficiently.
- Enforces safety policies and promptly addresses hazards to ensure a secure environment.
- Leads safety initiatives including daily walkthroughs weekly meetings and inspections.
- Promotes a proactive safety culture and meets established safety goals.
- Conducts incident investigations and ensures timely accurate reporting and documentation.
- Adheres to company procedures for cash handling and credit authorizations.
- Addresses branch issues and reports on key initiatives.
- Oversees training for new hires and ongoing staff development.
- Manages training area and coordinates sessions with stakeholders.
- Supports branch-wide knowledge and skill growth.
- Monitors account performance and drives branch sales to meet targets.
- Analyzes sales data to identify trends and growth opportunities for customers products and categories.
- Maintains alertness and adheres to all safety-sensitive job requirements.
- Proficient in company systems for data entry communication and operational tasks.
- Performs additional duties as assigned with flexibility to adapt to evolving business needs.
Qualifications
- 6 years in logistics/distribution including 3 years in a supervisory role
- Knowledge of ISO LEAN and Six Sigma practices
- Proficiency in Microsoft Office and standard office technology
- Physical Demands & Work Environment
- Full-time role (4050 hours/week) requires regular physical activity and equipment operation.
- Involves frequent lifting (2550 lbs. occasionally up to 100 lbs.) and pushing/pulling up to 300 lbs.
- Requires use of forklifts and material handling equipment along with frequent bending climbing and reaching.
- Demands sustained physical movement and visual acuity for safe and effective task execution.
- We prioritize your well-being from day one with a comprehensive benefits package that includes:
- Medical dental vision and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short- and long-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off including vacation holidays and personal days
- Weekly pay employee discounts and more
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex age race color creed religion national origin citizenship or immigration status sexual orientation gender identity or expression disability genetic information marital status veteran or military status or any other status protected by applicable federal state or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs in accordance with applicable law. To request a reasonable accommodation please
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
Required Experience:
Manager
Key Skills
- Sales Experience
- Financial Acumen
- Financial Concepts
- Management Experience
- QlikView
- Serving Experience
- Retail Sales
- Banking
- Securities Law
- Product Lifecycle Management
- Mentoring
- Supervising Experience
About Company
North America’s largest and most trusted supplier of residential and commercial parts for appliances, HVAC, plumbing, commercial kitchens and pool and spa.
