Research Manager, Early Warning Systems
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Job Summary
Department:Mobile for Humanitarian Innovation
Team:Mobile for Development
Location:London(hybrid working)
Position type:Contractuntil31December2026
What the hiring manager says
This role offers a unique opportunity tocontribute to thought leadershipand influencearoundintegrating mobile technology with humanitarian efforts. The successful candidate will be instrumental in drivingresearch on early warning systems(EWS)to contribute tothe UNsEarly Warnings for All(EW4All)Initiativeand the role that mobile network operators(MNOs)playin EWS.They willhelpdesign implement and work with external researchers toanalyse the different partnershipmodelsthat MNOshave in implementingEWS draft and edit research reports anddisseminatefindings to different audiences.We are looking for someone who is passionate aboutleveragingdigital solutions to tackle humanitarian challenges and has a proventrack recordinresearch. Experience in both the mobile industry and the humanitarian sector will be highly beneficial.
Susanna Acland Senior Research and Policy Manager M4H
About the Team
About the Role
In this role you will be pivotal in supporting research on GSMA Members participation in Early Warning Systems (EWS) as part of the GSMAs engagement in the UNsEarly Warnings for All Initiative(EW4All). This position will provideadditionalresearch capacity to the M4H Research and Policy team to develop further thought leadership on EWS.In particular therole will contribute to an ongoing major piece of research which will provide case studies and examples of the variety of ways MNOs have engaged in EWS around the world as well as lessons and best practices of how those partnerships can be replicated andoptimised. This may include for example outlining the various partnership technical and financing models that exist for MNOs to engage in EWS with disastermanagementagencies telecommunications regulators and humanitarian partners.
About You
Your background is in social research using qualitative and mixed method approaches
Experience designing and applying some key evaluation approaches and tools (e.g. evaluation frameworks theories of change mostsignificant changeand participatory evaluation approaches)
Subject matterexpertisein the domain of mobile technology humanitarianassistanceand ideally early warning systems
Fluent and compelling written and oral communications skills and excellent inter-personal skills including the ability to translate research products into relevant and actionable insights for a set of diverse actors with different incentives and operational realities
You are happy working independently but proactively seek guidance when needed
Genuine interest in both the commercial and social benefits that are presentedby the use ofmobile technology to address humanitarian challengesincluding EWS
A team player happy to work in large multi-disciplinary groups to support and input into their work
A very stronggrasp of the English language able to express complex technicalcommercialor regulatory issues in plain language; French and/or Spanish language skills are desirable but not.
You have experience of and enthusiasm for promoting the use of evidence to improve decision-making on projects or programmes.
Existing authorisation to work in the UK
Aboutyour skills:
Develop and deliver research products to inform the mobile and humanitarian industries of key trends that will lead to impactful use of mobile technology in humanitarian contexts with a focus on early warning systems. This includes creating research proposals; supporting the creating of research qualitative tools; coordinating stakeholders for engagements and interviews; collecting and analysing data including desk reviews and stakeholder interviews; documenting insights and learning on industry trends; and engaging with MNOs and stakeholders on insights.
Manage high quality research studies across a range of methodologies and markets within budget and to time meeting needs a variety of internal and external stakeholders.
Disseminate research and learnings through written reports case studiespowerpoints blogsconferencesand meetings with relevant stakeholders tailoring research to the primary target audience.
Participate in humanitarian government and mobile industry events and engagements leveraging GSMA and other external platforms todemonstratethe potential of the mobile industry to contribute to humanitarian outcomes
Support the dissemination of M4H key messages to influence international humanitarian policy working towards an inclusive dignified and effective digital future
Work alongside a high-performing and multi-cultural cross-functional team based in LondonNairobiand Atlanta.
Travel whennecessary for data collection stakeholdermeetingsand relevant events.
We strive to offer a meaningful and inclusive application experience for all candidates. Should yourequireany accommodations or adjustments due to a disability or for any other reason during the hiring process please contact with your request.
Contract type
Short term ContractorWorker type
Contingent WorkerWhat We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile whatever your role. By joining the GSMA you will be exposed to a fast-paced rapidly evolving environment working on global solutions genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation our benefits include fantastic learning & development opportunities generous holiday allowances four additional days off for professional development and many others.
To learn more about the GSMA visit our career site our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so flexi-time and remote working is available to all staff. Were keen to ensure everyone is equal represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability tenacity and commitment knowing that the challenging scale pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise insight and creativity so that were always ready to respond to the changing landscape with authority agility and nuance.
Stronger together
We lean on each other so the industry can lean on us embracing our diversity by actively seeking out perspectives and skill sets beyond our own fuelling each others successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day in every situation. When were at our best we are collaborative considerate and compassionate to others and we create a safe space for one another to thrive assuming positive intent in our colleagues. And if we arent at our best and the pressure is on we feel free to be ourselves but still remain curious lean into the tough stuff and we are always respectful to others and accountable for the part we play.
Required Experience:
Manager
Key Skills
- Quantitative Research
- Spss
- Clinical Research
- Data Collection
- Clinical Trials
- Research Experience
- Statistical Software
- Survey Design
- Qualitative Research
- Market Research
- Research & Development
- Project Coordination
About Company
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