Order Coordinator Paarl

KWV a renowned South African brand and industry leader in the production of world-class wines and other spirits has a vacancy for an Order Co-Ordinator based in Paarl Western Cape.

• Reporting to: Team Leader: Import & Export
• Location: Paarl
• Department: Supply Chain
• Division: Operations

Purpose:

The purpose of this role is to coordinate and manage the end-to-end import and export order processes for KWV ensuring full compliance with all customs SARS DALRRD and international trade regulations. The Order Coordinator (Imports & Exports) is responsible for the accurate capturing processing and tracking of all international orders managing associated documentation and coordinating with freight forwarders suppliers and internal departments to achieve on-time in-full (OTIF) delivery performance.

Minimum Requirements:

• Grade 12 with a tertiary qualification in Logistics Supply Chain or Freight Forwarding
• 23 years hands-on experience in import and/or export operations including customs clearance
• Knowledge of Incoterms2020 SARS regulations and DALRRD requirements
• Experience with import/export documentation (commercial invoices packing lists bills of lading customs declarations certificates)
• Working knowledge of tariff classifications duties/VAT rebates and licensing requirements
• Proficiency in Microsoft Office Easy Clear and SAP experience advantageous
• Experience in the wine and beverage industry will be advantageous

Skills Required:

• Strong understanding of customs compliance trade documentation and international shipping processes
• Excellent attention to detail and organisational skills to manage multiple shipments simultaneously
• Strong communication and customer service skills with the ability to liaise professionally with suppliers freight forwarders customs brokers transporters and internal teams
• Ability to work effectively under pressure and meet strict timelines
• Ethical business conduct and commitment to accurate record-keeping

Key Requirements:

Import Coordination

• Manage the full import process from supplier documentation to delivery at bonded facilities
• Ensure all import documentation (invoices packing lists bills of lading and customs entries) is complete and accurate
• Liaise with international suppliers to ensure compliance with South African import regulations and correct packaging requirements
• Coordinate with customs brokers for clearance and ensure alignment with SARS and DALRRD requirements
• Apply for and manage import permits certificates and inspection bookings
• Track shipments and communicate expected delivery dates to internal stakeholders
• Maintain accurate import records and system updates in SAP and supporting databases

Export Coordination

• Receive capture and execute export orders in SAP according to customer and regional requirements
• Prepare and issue export documentation including DALRRD certificates NOL (Notification of Loading) and customs entries via Easy Clear
• Coordinate with warehouse and logistics teams
• Liaise with shipping agents and freight forwarders to secure bookings in line with agreed Incoterms2020
• Verify that all export orders meet customer specifications product traceability and regulatory requirements
• Manage customer expectations by providing proactive order status updates and resolving any shipping or documentation issues
• Conduct weekly export status meetings with Regional Managers and International Customers to review order progress

Cross-Functional and Compliance Duties

• Ensure all import and export transactions comply with KWV governance standards contractual obligations and trade regulations
• Maintain up-to-date knowledge of changes in customs port and trade regulations affecting KWVs markets
• Collaborate with internal departments such as Planning Warehouse Finance and Quality to ensure efficient order execution
• Support KPI tracking related to OTIF documentation accuracy and service level performance
• File and archive all documentation systematically to ensure traceability and audit readiness

Behavioral Competencies

• High accountability and integrity
• Proactive and solutions-driven approach
• Strong teamwork and cross-functional collaboration
• Adaptable to changing priorities in a fast-paced international logistics environment
• Attention to accuracy and compliance in all operational activities

Preference will be given to suitably qualified candidates from under-represented groups aligned with our Employment Equity Plan.

Closing date:18 November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

Should you not hear from us within one month of the closing date of the advert kindly regard your application to have been unsuccessful.

Please note that any personal information that you shared will be used for the purposes of applying for a role with KWV as advertised above. This information may be shared with authorised Warshay Investments (Pty) Ltd (KWV) representatives (internal and contracted external parties) as required. Should you have any questions related to how we process your personal information please refer to the privacy policy.