Commercial Account Handling Team Leader

Wokingham - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description

Job Title: Commercial Team Leader

Location: Berkshire

Full/Part Time: Hybrid Working

Salary: 50000K per annum

PURPOSE OF ROLE

Lawes are currently working with a highly regarded Insurance Broker who have an exciting a new opportunity for a Team Leader to join their team in Berkshire. The ideal candidate will need to have a strong background in the insurance industry excellent leadership skills and a passion for driving team performance and delivering outstanding service to clients.

Our client offers a flexible work pattern with only 3 days a week in the office and encourage all individuals to be client facing with a clear training programme in place.

RESPONSIBILITIES

Supervise daily operations of the team to ensure targets and service levels are met or exceeded.
Monitor and evaluate team performance providing coaching feedback and development plans.
Handle complex queries and resolve escalations in a timely and professional manner.
Ensure compliance with all regulatory and internal policies and procedures.
Collaborate with senior management to implement strategic initiatives and process improvements.
Prepare reports and analyse data to identify trends areas of improvement and success metrics.
Motivate team members to maintain high levels of engagement and performance.
Conduct regular team meetings and one-on-ones to communicate goals updates and expectations.
Support recruitment onboarding and training of new team members.

ROLE REQUIREMENTS

A minimum of 3 years experience of managing a team is essential
Cert CII qualified or willing to work towards
Good knowledge of Word Microsoft and other business tools would be an advantage
Must have a very professional attitude & telephone manner

If you have the relevant experience or know someone that does please contact me now onor email us at

Job DescriptionJob Title: Commercial Team LeaderLocation: BerkshireFull/Part Time: Hybrid Working Salary: 50000K per annumPURPOSE OF ROLELawes are currently working with a highly regarded Insurance Broker who have an exciting a new opportunity for a Team Leader to join their team in Berkshire. The i...