Client Equipment and Logistics Coordinator

Fort Myers, FL - USA

Hourly Salary: $ 21 - 26

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Dental insurance
Paid time off
Vision insurance

Position Overview

The Client Equipment and Logistics Coordinator plays a critical role in ensuring smooth hardware procurement provisioning and logistics for our clients. This position bridges the gap between technical staff vendors and clientsoverseeing equipment orders managing inventory coordinating shipments and supporting the deployment of new devices. The ideal candidate will be detail-oriented process-driven and able to thrive in a fast-paced IT Managed Services environment.

Key Responsibilities

Procurement & Quoting

Prepare equipment quotes for clients using approved vendors and pricing tools
Coordinate with technicians for hardware specifications and compatibility
Submit purchase requests and track vendor orders through completion
Maintain vendor relationships to ensure accurate lead times and delivery estimates

Inventory & Logistics Management

Track incoming and outgoing hardware shipments
Maintain accurate inventory records for both client-specific and general stock
Process returns RMAs and replacements in coordination with vendors and clients
Manage logistics for client employee offboarding including retrieval and return of devices
Maintain equipment in the office and ensuring that every device is labelled and the environment if should be is kept organized

Device Provisioning & Deployment

Use internal tools to pre-provision and stage client devices for technician configuration delivery and/or shipment
Coordinate deployment schedules and ensure device details are accurately documented in systems

Client & Internal Communication

Serve as the main point of contact for clients regarding equipment status and scheduling
Communicate proactively with technicians clients and vendors on project timelines
Schedule on-site or remote service calls when hardware setup or delivery is required
Monitor ticket statuses to ensure timely completion of equipment-related tasks

Operational Support

Update and maintain documentation in Autotask and internal systems
Assist in process improvement and standardization of equipment workflows
Support the Service Desk with hardware-related inquiries or escalations
Act as a backup for our dispatcher occasionally fielding phone calls and creating tickets for support requests

Qualifications

Required:

1-2 years experience in logistics procurement or operations (preferably in IT or MSP environment)
Strong organizational and multitasking skills
Excellent written and verbal communication skills
Basic computer knowledge to assist with pre-deployment checks
Must be able to lift and move equipment (computers battery backups monitors etc.) weighing up to 50 pounds
Clean driving record and active drivers license

Preferred:

Familiarity with Microsoft 365 and general IT hardware (laptops desktops networking gear peripherals)
Experience with NinjaOne Autotask or equivalent RMM/PSA platforms
Understanding of IT asset lifecycle management

Compensation & Benefits

QSEHRA Health Insurance Allowance
Paid time off and holidays
SIMPLE IRA plan with company match
Opportunities for professional growth and MSP industry training

Work Environment

Full-time position based in Fort Myers FL (This is not a remote position)
Standard business hours 8am-5pm (MonFri) with occasional flexibility for client needs

Compensation: $21.63 - $26.45 per hour

Our growth isnt measured in numbers its an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

Were Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.

Required Experience:

Benefits:Dental insurancePaid time offVision insurancePosition OverviewThe Client Equipment and Logistics Coordinator plays a critical role in ensuring smooth hardware procurement provisioning and logistics for our clients. This position bridges the gap between technical staff vendors and clientsove...