Collision Customer Service Representative- Group 1 Toyota Rivertown Collision Center
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Group 1 Toyota Rivertown Collision is part of fast growing Group 1 Automotive a leader in automotive retail and we are looking to add a qualified Collision Customer Service Representativeto our team.
Group 1 is a Fortune 250 company that offers a team environment great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity transparency professionalism teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay we offer our associates the following benefits:
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
Responsibilities
- Customer Interaction: Greeting customers answering incoming phone calls and assisting customers with inquiries ensuring a positive and professional experience.
- Vehicle Check-in: Greet customers as they arrive check in their vehicles for collision services and record all necessary information.
- Documentation: Take detailed photos of vehicles upon arrival to document their condition for collision repair records.
- Status Updates: Provide customers with timely updates on the progress of their vehicle repairs addressing any questions or concerns they may have.
Qualifications
- Proficient at operating a personal computer including Microsoft Office: E-mail Excel and Word.
- Ability to work independently and be self-motivated.
- Great attitude with high-energy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Strong attention to detail.
- Ability to work well in a process driven environment.
- Outstanding communication skillsboth verbal and written.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
