The Senior Clinical Risk Manager serves as a resource to staff to enhance patient safety promote patient safety quality of care and minimize loss to protect the assets of the facility.
The Senior Risk Manager supports the Risk Management staff on how best to review risk management data conduct Root Cause Analysis and comply with risk management related standards by The Joint Commission the New York State Department of Health and other accrediting agencies.
This individual in conjunction with the Senior Director participates in the orienting training and mentoring new staff to the Risk Management & Patient Safety Department. This involves collaborating with the Senior Director to develop educational plans for instructing staff about the medical centers activities and the daily administration of its risk management program.
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1. Provides guidance to the Risk Management staff on how best to review risk management data conduct Root Cause Analysis and comply with risk management related standards by The Joint Commission the New York State Department of Health and other accrediting agencies.
2. Oversight of the day to day operations of the Risk Management and Patient Safety office
3. Participates in new employee orientation to Risk Management its scope and its protocols.
4. Conducts Root Cause Analysis investigations which include assessing need for focused review by departments and/or clinical chairpersons for peer reviews.
5. Conducts critical analysis of occurrences to determine NYPORTS and next steps of requisite follow-up.
6. Reviews and analyzes all incoming occurrence reports for regulatory and insurance concerns.
7. Identifies trends patterns and findings.
8. Fields issues of concurrent risk management concerns and/or of a medical legal and ethical nature.
9. Interfaces with the HRA/TDC on-site Professional Liability Investigators: reporting potential claims as well as cases of concern by preparation of preliminary reports and determination of priority of investigation given risk management assessment.
10. Collaborates with the Director/Senior Director in developing new Risk Management educational programs as requested or required.
11. Assists department leadership and colleagues with special projects and reports occurrences issues and findings that could lead to risk reduction strategies.
12. Active participation on committees directed toward promoting quality of care and regulatory compliance: Hospital Safety Committee; Nursing Peer Committee; IT Committee; with availability to attend/cover other Committee meetings as well as Mortality and Morbidity conferences at the behest of the Associate Director/Senior Director.
13. Serves as a risk management resource to all clinical and support departments.
14. Participates in policy and procedure development.
15. Investigates complex clinical patient complaints and ethical questions that are referred to the Department.
16. 24/7 On Call rotation for the Department of Risk Management& Patient Safety.
Non-Bargaining Unit 524 - Risk Management - MSH Mount Sinai Hospital
Required Experience:
Manager
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