Network Delivery Manager

Position Description:

Take your game to the next level. CGI is more than just an IT consulting company; we are a global organization offering a world of opportunities. Become part of an outstanding culture that gives you the freedom to innovate to make decisions to achieve your full potential and to chart your own career. Our benefits include a share purchase program profit sharing wellness credits extensive training/developing programs and flexible work schedules

We are seeking a technically and administratively competent individual for the position of Network Delivery Manager. You are results driven and an excellent team builder.

Your future duties and responsibilities:

You will be leading a core group of technical professionals that are responsible for the management and support of the Network Project within CGI and client Data Centre environments. The Network Project manager is accountable for the delivery of related deployment of internal/external projects.

Managing a team of professionals assigned to Network Projects
Hiring new employees organizing work managing priorities resolving conflicts and managing human resources matters managing operating budgets.
Effective people and team management.
Planning and managing resources effectively (number profile management ratios payroll).
Maintain collaborative relationships and communicate effectively with technical and non-technical (internal and external) stakeholders at all levels.
Fulfill customer and contractual obligations and requirements.
Meet utilization targets and streamline systems and procedures that are cost-effective and improve efficiency.
Complying with the Member Partnership Management Framework (recruitment integration career plan performance evaluation meetings pay equity satisfaction assessment).
Process optimization by demonstrating an appreciation of contractual needs business challenges and priorities.
Creation of training programs training champion users and provide continued support.
Identifying and coaching potential succession candidates.
Managing suppliers.
Monitoring service quality.
Managing operational activities and priorities.
Meeting delivery commitments (capacity performance availability deadlines).
Complying with the business units standards and procedures.
Implementing and monitoring projects (Dashboards).

Required qualifications to be successful in this role:

Bachelors degree in Computer Science and/or equivalent work experience.
Bilingualism: English/French
Sound knowledge of ITIL standards and practices.
Cisco CCNA Certification or CCNP (Routing & Switching Security) would be an asset.
Advanced understanding of current Cisco Checkpoint Juniper F5 platforms.
10 years of IT experience.
Team management/Lead experience; Leadership skills.
Excellent knowledge of service integration and delivery processes in mid-range system environments.
Advanced knowledge of technologies related to centralized infrastructures.
Awareness of major trends in the IT industry.
Solid understanding of switching and routing protocols: STP VTP EIGRP OSPF BGP MPLS etc and sound.
Network layer support and network related devices (switch router firewalletc.) are key skills sought.
Working knowledge with firewalls and security appliances: Cisco Checkpoint Juniper Fortinet etc. strong understanding of F5 and Citrix Netscaler Load Balancer platforms.
Demonstrated understanding of supporting Security Operations and Network Operations.
Familiar with cloud technologies (Amazon AWS/Azure etc.)
Past programming or scripting experience (powershell batch SQL vbscript jscript).
Preference will be given to candidates with knowledge of telephony and contact center technologies and protocols such as SIP IVR ACD CTI Call recording etc.
Strong vendor relationship and management skills highly desired.
Other Skills And Attributes
Highly organized; Service-oriented; Client Centric.
Out of the box thinker and ready to adapt to changes.
Results-driven; Able to prioritize.
Good interpersonal communication skills.
Promote build team-work and able to create synergy within the team.

#LI-AB19

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• English
• French
• Checkpoint
• Firewalls
• Leadership
• Load Balancing
• Network
• Routing/Routers
• Switches

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.