Manager, Technology Demand Management (Infrastructure, Network & Cloud)

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Employee Type:

Are you a strategic leader who thrives on turning business needs into actionable wellprioritized work As the Manager you will be the main interface between TIS(IT) teams and Infrastructure Network and Cloud (INC)translating business demand into clear delivery plans optimizing resource allocation across portfolios and strengthening cost tracking and reporting. You will drive continuous improvement align multiyear strategies with organizational goals and lead a highperforming team that delivers measurable highimpact results. If you are motivated by building clarity efficiency and accountability at scale this is an opportunity to shape how TIS enables the business and elevate outcomes across INC. Read on! Apply today Wed love to hear from you!

We offer opportunities for growth a competitive benefits and pension plan and generous time off. #joinourteam

Note: Internally this role is referred to as Manager TIS Demand Management

What You Will Do:

• Steward Demand Management Strategy and Framework: Develop maintain and evolve the demand management strategy and framework to ensure alignment with enterprise-wide business and technology objectives leveraging industry-standard methodologies and repeatable processes.

• Enterprise Alignment and Roadmap Development: Lead joint planning sessions with business partners and TIS teams to create mid to long-term demand roadmaps that support both INC priorities and broader organizational strategies.

• Capability Modeling and Traceability: Maintain a demand management capability model mapping business needs to resource capabilities and technology opportunities. Ensure traceability from demand intake through resource allocation and fulfillment with metrics linked to strategic goals.

• Business Case Development and Innovation Enablement: Lead and/or support the development of business cases for major demand initiatives. Identify technology and resource gaps collaborating with innovation teams to close gaps and enable new capabilities.

• Governance Metrics and Continuous Improvement: Implement and monitor governance processes for demand management including the development and maintenance of dashboards and KPIs. Drive continuous improvement initiatives ensuring process enhancements are aligned with organizational transformation goals.

• Resource Optimization and Cost Management: Oversee the identification approval and reporting of Shared Services resources ensuring optimal allocation and alignment with business priorities. Manage cost tracking allocation and reporting for infrastructure network and cloud resources.

• Stakeholder Engagement and Influence: Build and maintain strong collaborative relationships across all TIS teams business units and external partners. Influence decision-making at all organizational levels to ensure demand management practices support enterprise objectives.

• Communication Visualization and Reporting: Deliver clear actionable communication and visualizations of demand data resource allocation and performance metrics to stakeholders at all levels. Ensure timely and insightful reporting to drive strategic decision-making.

• Team Leadership and Development: Supervise and develop a team of demand specialists providing coaching guidance and performance management to foster a high-performing engaged team.

• Risk Management and Compliance: Manage and coordinate risk management processes related to demand management governance. Address non-compliance issues and ensure adherence to established frameworks and standards.

• Support for Organizational Transformation: Collaborate with transformation and change management teams to ensure demand management processes and improvements accelerate and support organizational transformation initiatives.

Who You Are:

Required:

• Minimum 8 years related experience in IT with at least 3 years in a leadership or management role.

• Post-secondary degree in a related subject area.

• Demonstrated experience in infrastructure network and cloud environments.

• Experience with cost management and reporting tools (e.g. PowerBI).

• Strong critical thinking and business insight.

• Demonstrated ability to influence senior and executive stakeholders.

• Exceptional communication skills including the ability to create visualizations for demand data and resource allocation.

• Excellent negotiation and conflict resolution skills.

Preferred:

• Project Management Professional (PMP) certification.

• ITIL Foundations certification.

• Experience leading business transformation initiatives.

Working Conditions:

• Office-based with occasional travel to business sites.

• High level of stakeholder interaction and cross-functional collaboration.

• Fast-paced environment with competing priorities.

Flex-Work:

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridges FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

Physical Requirements:

Include but not limited to: Grasping kneeling light moderate lifting (objects up to 20 pounds) reaching above shoulder repetitive motion typing sitting standing visual requirement (able to see screens detect color coding read fine print) hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements:

Include but not limited to: Ability to: understand remember and apply oral and/or written instructions or other information understand complex problems and collaborate/explore alternative solutions organize thoughts and ideas into understandable terminology organize and prioritize work schedule on a short-term basis make decisions which have moderate impact on the immediate work unit and monitor impact outside this area understand and follow basic instructions and guidelines complete routine forms compose letters outlines memoranda and basic reports and communicate with individuals via telephone.

At Enbridge we are dedicated to our core value of are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals without regard to age race color national or ethnic origin religion sex sexual orientation gender identity or expression marital status family status veteran status Indigenous status disability or any other reason protected by federal state or local with disabilities can request accessible formats communication supports or other accessibility assistance by contacting .

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening including a criminal records check.

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