Assistant Dock Manager

GK is recognized by the Los Angeles Business Journal as one of the

Most Influential Family-Owned Businesses in Los Angeles

Goldrich Kest (GK) is a diversified real estate development and management group of companies and partnerships. Its focus is to expand its portfolio of proven and well-located properties including multi-family industrial retail commercial and congregate care through acquisition and development while providing stable cash flow to its partners and outside investors.

Position Information:

• Salary Range: $23 - $25 hourly (DOE)
• Work Schedule: Monday Friday (8:00am - 5:00pm)
• Apartment Unit: This position does not come with a comped apartment unit
• Non-Exempt

Job Summary

Under general supervision this position is responsible for assisting with the daily operations of our marina boat slips. Serves as lead worker. Reports to the Dock Manager.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

• Assists with the security and maintenance of the marina facilities to include the office building docks landscaping and marina equipment; assists with and oversees the overall cleanliness and maintenance of facility and adjacent grounds; makes minor repairs to equipment and docks; contacts appropriate party for repairs and maintenance.
• Monitors and ensures proper use of fuel dock; secures and assists transit marine vessels.
• Interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances; screens and responds to inquiries and complaints; provides information on policies and procedures.
• Enforces standard operating procedures for the marina including rules and regulations for employees and marina users.
• Assists with maintaining and updating revenue and expenditure records for the marinas administrative operations; issues bills and collects revenue such as slip rentals electricity usage concession supplies fuel sales etc.; compiles and submits daily cash reports; reconciles revenue with sales report.
• Maintains office and equipment inventories; order supplies receives shipping slips and ensures payment of bills; negotiates solutions with vendors as appropriate.

Other Responsibilities

Performs other duties as assigned.

• Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstratingGK Company Values. Employees are also expected to lead by example and demonstrate the highest level of ethics.

Knowledge Skills and Abilities

• Knowledge of computer systems and applications. Demonstrate high-level proficiency in the use of Microsoft Office Programs Internet and e-mail. Must have prior property management software knowledge.
• Knowledge of basic office practices and procedures. Ability to establish priorities and coordinate work activities. Ability to exercise initiative and problem-solving skills.
• Interpersonal Relationships Develops and maintains cooperative and professional relationships with employees at all levels representatives from all departments and outside vendors or 3rd party companies.
• Time Management - Plans and organizes daily work routine.
• Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.
• Judgement/Decision Making Ability to use logic and reasoning to understand analyze and evaluate situations and exercise good judgment to make appropriate decisions.
• Proven professional verbal and written communication skills in exchanging information with residents corporate and site team members.
• Excellent ability to listen and understand information and ideas presented verbally and in writing.
• Ability to apply policies and procedures to solve everyday issues.
• Knowledge of Fair Housing and Tenant Landlord laws.

Minimum Qualifications Required

• 2 years previous experience in an Assistant Community Manager Administrative or Customer Service focused position within the property management or real estate industry.
• Prior experience assisting with the oversight of employees and work duties.
• Excellent customer service and administrative experience providing top notch service to all.
• Possess professional friendly telephone and greeting skills. Must be self-motivated and a positive team member with effective communication and customer relation skills internal and external.

Certifications

N/A

Materials and Equipment

This role routinely uses standard office equipment such as laptop computers smart phones photocopiers filing cabinets and other presentation materials.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand walk use hands to finger handle or feel and reach with hands and arms.

Required Experience:

Manager