Slot Service SpecialistDual Rate Supervisor

Saint Charles, IL - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.

Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property

Through teamwork with the Slot Leadership Team ensure exceptional guest service and prompt response to guests needs at all times.

This is a uniformed position which requires that Team Members are in compliance with uniformed appearance standards while on property.

Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.

Provide cash handling service to casino patrons in your assigned areas of Casino Floor.

Responsible for assigned casino funds and proper handling of funds exchanges.

Respond to change lights on slot machines service calls from Dispatch and help all customers needing change or other assistance.

Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.

Ensure that the slot machines are operating properly and all procedures are executed according to company policy.

Perform minor slot machine repairs not requiring a Slot Technician.

Assist casino patrons with general questions concerning the Casino.

Comply with all Company and departmental policies procedures and internal controls.

All other duties as assigned.

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

Employment Type :

Full-time

Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show co...