Customer Service Representative

Tampa, FL - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Please Note: As of July 22 2021 our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.

Tax Roll Specialist (Customer Service Representative): Apply to be a Tax Roll Specialist where youll provide exceptional customer service and administrative support in property tax-related processes. This role involves assisting customers researching property ownership records and ensuring compliance with property tax exemptions. Key Responsibilities:
Respond to customer inquiries via phone email and in person regarding property tax exemptions ownership transfers and related issues.
Review and process incoming mail emails and documentation for appropriate action.
Research databases (e.g. DMV Official Records LexisNexis) to verify eligibility for exemptions.
Enter and update information in software systems including permits and applications. Resolve routine issues and escalate complex matters as needed.
Perform basic mathematical and geometrical calculations for property valuation.
Maintain professionalism while representing the agency and supporting various departments.

Qualifications:

High school diploma or GED. At least 6 months of experience in customer service or data entry within a property appraisal office or real estate environment. Valid Florida Drivers License (may be required).

Required Skills : Skills: Strong communication and organizational skills. Proficiency in Microsoft Office and ability to learn specialized software. Knowledge of property tax exemptions and related processes preferred. English required; Spanish preferred (bilingual candidates encouraged).

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No

Rank :B1
Requested Date :

Please Note: As of July 22 2021 our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn. Tax Roll Specialist (Customer Service Representative): Apply to be a Tax Roll Specialist where youll provide exception...