BDC Agent
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Job Location:
Mount Hope, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
BDC Agent Crossroads Chevrolet (Beckley WV)
Full-Time Position
About Us:
Crossroads Chevrolet is a locally trusted dealership in Beckley WV committed to providing outstanding customer service and a top-tier automotive buying experience. Were growing our Business Development Center (BDC) team and are looking for a motivated customer-focused individual to join us!
Position Overview:
As a BDC Agent your primary responsibility is to communicate with potential customersvia phone email and textto set quality appointments for our sales team. Youll be the first point of contact for many of our customers helping to create a positive impression of our dealership and ensuring a smooth transition to our sales department.
Key Responsibilities:
Handle inbound and outbound calls emails and online inquiries from prospective customers
Schedule and confirm appointments for the sales team
Follow up with customers who have shown interest in vehicles or requested information
Maintain accurate customer records in the CRM system
Work closely with the sales and management teams to meet appointment and conversion goals
Deliver excellent customer service and represent Crossroads Chevrolet with professionalism
Qualifications:
Excellent communication and phone skills
Friendly energetic and self-motivated personality
Ability to multitask and stay organized in a fast-paced environment
Basic computer and typing skills; CRM experience is a plus
Previous experience in customer service sales or automotive BDC is preferred (but not required)
What We Offer:
Competitive pay with performance bonuses
Full-time stable schedule
Paid training and ongoing support
Health dental and vision insurance options
Opportunities for advancement within the dealership
Schedule:
Full-time (MondaySaturday with a rotating day off)
How to Apply:
Apply online.
191 Crossroads Drive Beckley WV 25801
or send your resume and contact information to
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
About Company
SUMMARY Crossroads Chevrolet is looking for certified technicians to join our team. If you are tired of where you work and want to work in a clean and safe envi...
