Manager, Software Engineering (Checkout Experience)

Want to help us help others Were hiring!

GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our next Software Engineer Manager (Checkout) GoFundMe Pro.

The Checkout team is at the heart of how donors give. The team owns the end-to-end donation funnel from landing pages to the payment and confirmation. The teams mission is to maximize conversion minimize friction and deliver a high-performance reliable secure and delightful checkout experience.

This team is cross-functional and highly collaborative partnering closely with Product Design Analytics Payments Risk and Platform teams to continuously improve the donor experience while maintaining world-class reliability and performance.

As an Engineering Manager you will be responsible for building and scaling a high-performing team that optimizes conversion performance and reliability across all donation checkout flows.

Youll influence the technical roadmap champion experimentation and A/B testing frameworks and ensure that our payment integrations fraud/risk safeguards and user flows are seamless and trustworthy. As a hands-on player-coach manager you will drive technical excellence mentor engineers and shape a culture that values experimentation autonomy performance and end-to-end ownership.

This is a hybrid role that requires 3 days per week at the office and we are therefore only able to consider candidates who are located or willing to relocate to San Francisco CA.

The Job

• Lead mentor and grow a team of engineers responsible for checkout and donation flows across web and mobile.
• Define and drive the technical roadmap for performance reliability and conversion optimization.
• Partner with Product and Design to deliver intuitive accessible and high-converting donor experiences.
• Collaborate with Analytics and Data Science to measure experiment and optimize conversion funnels.
• Integrate and maintain payment processors gateways and fraud/risk controls while ensuring PCI compliance and donor trust.
• Drive performance excellence: page load interactivity error monitoring and global scalability.
• Own engineering best practices CI/CD observability and technical debt reduction.
• Partner with senior leadership to align on strategy metrics and priorities.
• Comfortable with jumping on calls with customers to triage/solution problems or configuration challenges.

You

• 8 years of software engineering experience in consumer-facing or commerce platforms.
• 3 years of engineering management experience leading cross-functional teams.
• Deep experience in online commerce checkout flows or customer-facing payment flows.
• Proven ability to optimize conversion performance and UX.
• Experience integrating payment systems and ensuring reliability at scale.
• Data-driven mindset: experimentation A/B testing analytics and metrics-informed decisions.
• Excellent communication and stakeholder management skills.
• BS/MS in Computer Science Engineering or equivalent practical experience.

Preferred

• Experience at commerce payments or consumer growth companies
• Expertise in web and mobile performance optimization observability and instrumentation.
• Familiarity with micro-frontends server-side rendering and modern frontend frameworks (React TypeScript).
• Track record of building high-performing engineering teams and mentoring senior engineers.

Why youll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great find a way earn trust every day fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.

The total annual salary for this full-time position is $204000 - $306000 equity benefits. As this is a hybrid position the salary range was determined by role level and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process please contact us at .

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 24 annual report.

Our annual Year in Help report reflects our communitys impact in advancing our mission of helping people help each other.

For recent company news and announcements visit our Newsroom.