Operational Support Manager (WMS Band 2)

WSLCB Vision
Safe communities for Washington State.

Mission
Promote public safety public health and trust through fair administration education and enforcement of liquor cannabis tobacco and vapor laws.

This position is currently eligible to telework.This position will be required to work in the office at least 1 day per week or more as needed. This may change based on business needs.

Who we are

The mission of theWashington State Liquor and Cannabis Board(WSLCB) is to promote public safety and trust through fair administration education and enforcement of liquor cannabis tobacco and vapor laws. We search for people who demonstrate a strong work ethic excellence in customer service partnering and teamwork and quality performance.

We want to create a culture that fosters excellence in customer service open and honest communication transparency and accountability data driven decisions and business-initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promoteDiversity Equity Inclusion and Belonging (DEIB)in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build educate and inspire an inclusive environment that recognizes respects and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education background or beliefs. As a WSLCB team member you will have opportunity to join statewide business resource groups (BRGs) such asRainbow Alliance and Inclusion Network ;Veteran Employee Resource Group;Latino Leadership NetworkBlacks United in Leadership and Diversity;Disability Inclusion Network;Washington Immigrant Network;Hawaiians Asians and Pacific Islanders Promoting an Empowerment Network;Supporting our Voices Empowering Rights and Engaging Indigenous Governance; and Interagency Committee of State Employed Women.

The WSLCB Finance Division is announcing an exciting opportunity for an Operational SupportManager (WMS Band 2)position inOlympia WA.This is a Washington Management Service (WMS) Band 2 position that reports to the Chief Finance Officer.

This position is responsible for managing directing and providing oversight to the Operational Support staff and overseeing the daily operations of the Agency that includes Headquarters Reception Workplace Safety and Security Building Management Business Services Agency Asset Management and Inventory Agency Transportation and Fleet Management Agency Process Improvement and administering the agencys Contracting and Procurement functions. This position is the primary liaison with internal customers on implementation of and compliance to ensure alignment with policies and best practices and has significant influence on the outcomes of defined services and uses independent judgment in resolving complex problems where precedents are not always clear.

If you have an interest in administering contacts procurement and facility management for an agency with a focus on process improvement we encourage you to apply to be a part of the WSLCB team!

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive benefitspackage (butnot limited to Medical/Dental/Vision Long Term Disability Life Insurance etc.)
• Paid Vacation Leave and Holidays
• TuitionWaiver ( in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employees career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities when possible)
• Employee Assistance Program- confidential program created to promote the health safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding parental well-being and healthy infant development. Depending on your job duties work location and supervisor approval eligible employees who are new mothers fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
• Free parking

Some of the duties you will perform are:

• Develop and administer agency-wide program of contracting and procurement to ensure compliance with RCW 39.26.
• Work with the CFO strategizes projects and process improvement efforts to improve consistency of practice interpretation compliance risk minimization and adherence to applicable and new legal requirements and to minimize litigation exposure in complex and evolving field of law.
• Provide professional and technical consultation and advice to a spectrum of agency employees from executive management to individual line staff regarding complex multi-dimensional issues that affect the diverse divisions programs policies organizations and/or jurisdictions across the agency
• Develop and conduct training for a variety of audiences including senior leadership managers agency staff and agency coordinators across the agency for Operational Support processes and procedures
• Ensure that existing policies are reviewed in a timely manner and updated when appropriate. Facilitates the development and execution of new policies when internal policy need requires. Coordinates administrative and executive policy and procedure development to include participation in creating reviewing and editing all agency level policies.
• Manage a team of contract professionals who are responsible for delivering contracting support service work at all organizational levels. This position recruits develops and trains the necessary staff to deliver consistently effective and efficient contracting support services.
• Ensure all contracts are enforceable that proper rules of competition are followed and that post award controls are in place to monitor active contracts for performance and compliance.
• Serve as the subject matter expert on all aspects of contracting procurement and support operations. This position is responsible for the development of contracts templates guidance messages briefing memos (verbal and written) and other materials compliant with complex state federal and third-party legal requirements aligning with agency objectives and articulating and mitigating adverse risk using plain talk.
• Oversee and/or deliver effective contracts and procurement-related training on a recurring basis and acts as policy and procedure owner for agency contracting policies. Conducting policy procedure and template document maintenance as needed and in partnership with agency staff and completes review of assigned fiscal notes decision packages and/or agency request legislation. Provides both technical and policy-related feedback.
• Ensure Liquor and Cannabis Board facilities are secure workplaces are safe and the agency is prepared for emergencies by managing the day-to-day leadership and management of the following programs: Workplace Safety Facility Leasing Building Management Business Services and the Reception Desk.
• Oversee the managing and leading all facilities planning both short term and long-range planning activities. This includes coordinating with facility lessors interagency coordination with the Office of Financial Management (OFM) and Department of Enterprise Services (DES) to ensure the proper management and execution of all planning elements.
• Ensure building leases are executed on-time and the agency receives the best deal possible that serves the operating needs of our staff. Negotiates and works with landlords and contractors to ensure all facilities are in top working order. Works with the Department of Enterprise Services (DES)/Real Estate Services (RES) on tenant improvements where applicable and with OFM on authorizations the management of the modified pre-design process and facility inventories.
• Manage agency fleet services and building management by contributing to increased conservation and alternative energy by ensuring agency vehicles are fuel efficient and available for use and building locations and upgrades are conducted with the goal of energy efficiency.
• Oversee management of assets fleet and sustainability activities measures agency progress toward agency and statewide requirements and objectives and provides expert-level consultation and recommendations to executive management.

Required Qualifications:

Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.

Option 1:

At least seven (7) years of experience in negotiating administering or terminating government contracts contract property management contract cost or price analyses or contract compliance administration and experience managing or supervising staff.

Option 2:

An Associates degree involving a major study in business administration public administration business law commerce mathematics statistics economics or closely allied field.

AND

At least five (5) years of experience in negotiating administering or terminating government contracts contract property management contract cost or price analyses or contract compliance administration and experience managing or supervising staff.

Option 3:

A Bachelors degree or higher involving a major study in business administration public administration business law commerce mathematics statistics economics or closely related field.

AND
At least three (3) years of experience in negotiating administering or terminating government contracts contract property management contract cost or price analyses or contract compliance administration and experience managing or supervising staff.

1. Completed online application.
2. Current Resume.
3. Letter of Interest describing how you meet the specific qualifications for the position.
4. Three professional references to include a current or recent supervisor with email addresses and phone numbers.