Executive, Recovery (Warehouse) Shah Alam
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Job Location:
Monthly Salary:
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.
Job Responsibilities
- Accountable for ensuring that all assigned tasks are attended to on a daily basis.
- Ensure all inquiries related to assigned delivery issues are properly addressed and closed in a timely manner in accordance with Standard Operating Procedures (SOPs).
- Ensure all PETs created for assigned tasks are handled daily and closed within the agreed Service Level Agreement (SLA) as per SOPs.
- Maintain full adherence to the Recovery Departments SOPs.
- Ensure full compliance with the 5S workplace organization standards.
- Keep relevant stakeholders informed of issues related to tagged orders.
- Ensure the accuracy and completeness of data entered into the recovery system.
- Assist the Manager/Head with ad hoc projects reporting and analysis as required.
Job Requirements
- Candidate must possess a Diploma or Bachelors Degree in any field.
- Minimum of 1 year of experience in e-commerce logistics.
- Strong process- and detail-oriented mindset with meticulous attention to ensure procedures are followed accurately.
- Good analytical and communication skills.
- Hands-on approach as the role will involve warehouse-based work.
- Strong ability to quickly grasp operational processes and systems.
- Proficient in both spoken and written English and Bahasa Malaysia.
- Ability to connect effectively with people and communicate clearly.
- Excellent computer skills including Microsoft Office applications and Google Workspace tools.
- Quick learner able to adapt and thrive in a fast-paced environment.
RM2000 - RM3000 a month
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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Apparel
- Cost Control
- Horticulture
- AC Maintenance
- Import & Export
- Administration And Secretarial
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
