Business Manager Lead – WB Financial Institutions (FI) Sector

Financial Institutions (FI) Sector Coverage is looking for an experienced ambitious and creative professional to run the FI Business Management team reporting to the hierarchically to the Head of FI NL and functionally to the Global Head of FI.

Your role

As Lead Business Manager for Financial Institutions you play a key role in shaping strategic decisions at a senior level within the sector. You support the Head of FI in developing and implementing strategy with a strong focus on translating ideas into practical actions and communicating them effectively to colleagues across your sector coverage. You also act as a connector between different business units and across the broader network helping to ensure smooth operations and clear communication.

In this role you will work directly with the Head of Financial Institutions the FI management team (MT) and key stakeholders such as all the business lines regions Finance HR Risk NFR and communications. The activities will also depend on the priorities of the department and will be determined together with the Head of FI.

In addition you will be leading 2 sub teams:

• The FI Business Management team that consists of 4 FTE (2 Jr Business Managers and 2 PAs). This team (incl. you) supports the Global Head and the FI MT in implementing its strategy at both tactical operational and strategic level
• The T&R FI EMEA team (5fte) which is responsible for the KYC client outreach and supporting the relationship managers with the end to end CDD process of our FI Clients

You are responsible for the daily management craftsmanship coaching and progress of these teams. Working in this role means working in a dynamic international and challenging environment where you will work with a wide variety of departments and where you will work closely with professional and driven colleagues in a friendly atmosphere.

FI at a glance

• Active in more than 30 countries represented by 170 colleagues and employing >45 nationalities
• Dynamic and truly international client focused business
• Clients include Banks Insurers Pension funds Asset managers and Financial Sponsors the majority with a global reach
• Clients are professionals operating in a heavily regulated sector and have high level of knowledge
• Largest sector in Wholesale Banking with EUR 2bln in annual revenues

Your responsibilities

• Support and advise the Head of FI and the FI MT to facilitate effective decision making
• Take a leading role in the implementation of strategic priorities and projects for the sector
• Prepare communications and presentations for various key stakeholders (such as the Head of FI monthly sector newsletter senior management and staff communications) including business cases proposals and town halls
• Coordinate measures initiatives and requests coming from the WBMT for the FI sector and assist the Head of FI in aligning the functional perspective with the geographic perspective
• Take the lead on HR matters within FI including annual staff reviews the compensation process FTE management and OHI related initiatives
• Own larger and more complex projects both improvement and remediation activities
• Monitor the progress of key financial and non-financial performance metrics working closely with Finance counterparts
• Develop and maintain relationships in and outside FI MT to create opportunities and ensure alignment
• Flexibility and ability to quickly adapt to changes in business direction that may impact initiatives in progress with minimal noise
• Ad hoc tasks in support of other MT-members
• Responsible for the daily management craftsmanship and coaching of the team and other related HR matters
• Daily operational management of the FI EMEA T&R team

About you

• You have a minimum of 3-4 years of working experience in Wholesale Banking and/or similar international role
• Clients and stakeholders are always the starting point of your thinking
• Experience in managing a (small) team
• Strong interpersonal and leadership skills with high ethical standards
• You have strong communication and networking skills: you are able to build bridges bring people together and drive collaboration alignment and knowledge sharing in and outside of the FI Sector
• You have a good understanding of INGs strategy and WBs business lines and functions products and processes
• You have strong analytical skills and get energy from translating strategy into policy and executable plans always looking for ways to improve the status quo
• You take initiative pro-actively picking up tasks to relieve the workload of the Head of FI
• You have a strong work ethic are able to work well under pressure and meet tight deadlines
• You are fluent in English both written as well as spoken

Rewards and benefits

We want to make sure that its possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• A 36-40hour working week location Amsterdm but also working from home

• 24-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS) 3.5% of your gross annual salary

• 8% Holiday payment

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

With 60000 employees and operations in approximately 40 countries there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of whats possible and at the same time ensure you work with integrity and hold the customers interests at heart Do you want to be surrounded by progressive inspiring diverse and supportive colleagues Then there is no better place to invest your talents than at ING. Join us. Apply today.