Customer Service Trainer
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Service Trainer who will play a key role in shaping and developing our customer service teams. The ideal candidate will have exceptional communication and leadership skills with the ability to inspire educate and motivate others to deliver high-quality service consistently.
Responsibilities
Develop and implement engaging training programs for customer service representatives.
Conduct workshops one-on-one coaching and performance evaluations.
Identify skill gaps and create strategies for improvement.
Collaborate with management to ensure training aligns with company objectives and service standards.
Maintain training materials and documentation to ensure up-to-date content.
Foster a positive and professional learning environment.
Qualifications :
Qualifications
Strong communication and presentation skills.
Excellent organizational and interpersonal abilities.
Ability to lead coach and motivate individuals and teams.
Attention to detail and a proactive approach to problem-solving.
Strong understanding of customer service principles and best practices.
Additional Information :
Benefits
Competitive annual salary ($57000 $60000).
Professional growth and development opportunities.
Supportive and collaborative work environment.
Comprehensive training and continuous learning culture.
Opportunities for advancement within the organization.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
