Infrastructure Developer
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Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Software Engineer you will design implement and operate multi-agent workflows that bring automation and intelligence to accelerate asset management.
What Youll Do:
- Design and build intelligent agent workflows that coordinate specialized AI agents through controlled orchestration frameworks.
- Engineer end-to-end multi-agent pipelines from data retrieval and reasoning to evaluation.
- Integrate Generative AI models (OpenAI Gemini Claude or fine-tuned internal models) for reasoning enrichment and contextual decision-making.
- Develop robust back-end services and APIs (Python or ServiceNow) to expose and manage agent operations.
- Build intuitive UIs and dashboards (Service Portal React or Angular) to visualize agent performance explainability and curation metrics.
- Leverage retrieval-augmented generation (RAG) strategies to ground AI reasoning in factual context.
- Apply observability logging and traceability across all agent workflows to ensure reproducibility reliability and continuous improvement.
- Collaborate closely with product managers researchers and engineers to translate automation goals into resilient agentic systems.
- Participate in code reviews post-deployment analysis and production debugging to maintain system quality and stability at scale.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 3 years of software development experience with strong command of Python and/or JavaScript.
- Hands-on experience developing LLM-powered or agent-based systems using frameworks such as LangGraph CrewAI Agno or similar orchestration tools.
- Deep understanding of REST APIs event-driven systems asynchronous workflows and scalable back-end design.
- Experience implementing generative AI models in enterprise workflow applications.
- Strong foundation in data structures algorithms object-oriented design and design patterns with attention to performance and scalability.
- Experience deploying AI or automation systems in production emphasizing versioning traceability and performance monitoring.
- Familiarity with retrieval-augmented generation (RAG) vector stores and prompt optimization.
- Working knowledge of the ServiceNow platform or willingness to learn it.
- Exposure to machine learning fundamentals (embeddings inference model evaluation) is a plus.
- Strong focus on code quality observability and operational excellence in AI workflows.
- Bachelors or Masters degree in Computer Science or a related field.
- Demonstrated ability to leverage or critically evaluate AI integration in work processes decision-making or problem-solving including using AI-powered tools automating workflows analyzing AI-driven insights and exploring AIs impact on business functions.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Ruby
- Disaster Recovery
- Active Directory
- SOA
- Cloud
- IaaS
- PowerShell
- AWS
- Infrastructure
- Linux
- VPN
- Hyper-V
- VM
- IP
- Identity
About Company
Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more
