CPW Administrative Assistant III (Cherry Creek State Park) Denver, CO

• Medical and Dental plans
• Strong flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus pre-tax 401K and 457 plans
• Paid life insurance
• Short- and long-term disability coverage
• Employee Wellness programs
• Flexible Spending Accounts
• Health Savings Accounts
• 10 paid holidays per year plus generous vacation and sick leave
• Career advancement opportunities throughout the State system
• Some positions may qualify for thePublic Service Loan Forgiveness Program

This work unit exists to manage Cherry Creek State Park a water-based state park within the guidelines of Colorado State statutes regulations and Colorado Parks & Wildlife policy and procedures for the use benefitting overvisitors which utilize the area annually. This unit provides safe quality recreational and educational experience opportunities to the public.

This unit is responsible for providing visitor services maintenance functions natural resource protection natural resource education administrative functions law enforcement inter-agency cooperation and assisting with statewide programs. The work unit administers State Park Programs within the district and provides recreation and natural resource management expertise to Federal State County Local and Private entities.

This position is section manager for the visitor center within the campground. The position oversees day to day operations of the office. This includes customer service sales of CPW and retail products supervision of temporary and volunteer employees. Management and use point of sales system and reservations for the campground.

This position exists to provide a variety of direct information services to the visitors to the park by working the front counter answering telephones replying to e-mail inquiries and maintaining current information on Parks and Wildlife web pages and social media. The position manages a variety of visitor center programs including front desk management retail sales group picnic/meeting room rentals refund requests revenue collection website social media lead and automated information systems. Acts as an administrative assistant to the Park Manager VI with an emphasis on accounting purchasing data entry coordinating temporary work programs seasonal employee time-keeping special events and managing special projects. Provides marketing assistance for the park and works with local regional and statewide tourism information outlets.

Office Manager/Customer Service:

Manages the Visitor Center through planning organizing and implementing programs including reservations pass sales registrations and license sales. Point of contact and coordinator for scheduling of two meeting areas for events and maintains calendar. Manage IPAWS and POS with oversight revenue collection and accountability via implementing fiscal procedures. Resolve visitor complaints. Inform section managers of critical information and direction that can alter their day to day operations. Maintain and manage VoIP phone system for visitor information and park voicemail. Manage Parks website to ensure content is accurate and current. Manage all park and hunting/fishing marketing material (brochures and regulations booklets). Invoice collect and track all concession and other agency payments. Process specific special events/activity applications as identified by the Park Manager V including photography permits sport dog training permits etc.

Clerical/Special Project Support:

Minimum Qualifications
Three years of experience in general Office/Clerical Support Administrative Assistant Experience Customer & Public Service Financial/Procurement Support Document & Information Management Coordination/Project Support. Supervisory or Lead Work Data Entry

Class Code: Administrative Assistant

Preferred Qualifications:

• Current or former Colorado Parks & Wildlife work or volunteer experience is considered a plus.
• Current or former State experience relevant to this position.
• Ability to work in a team.
• Excellent customer service skills problem-solving abilities and critical thinking.
• Demonstrates initiative and self-motivation.
• Keen attention to detail.
• Exceptional organizational written communication and public speaking skills.
• Ability to work well independently as well as in/with a team.
• Prior administrative experience knowledge in Word Excel and Adobe programs proficiency in the use of Google email Google Docs Zoom/Google Meet CORE

• Organizational and time management skills.
• Strong level of written and oral communication skills.
• Strong multi-tasking skills problem-solving abilities attention to detail.
• Proficiency in Microsoft Word Excel Google Suite.
• Adaptability to change open-minded supervisory strong customer service.

• Colorado residency is required at the time of application.
• Must possess and maintain a valid state of Colorado drivers license if operating a State vehicle.
• Must possess and maintain a valid state of Colorado drivers license if operating State vehicles
• Driving and Criminal background checks required
• Regular work hours may start before 7 AM and extend past 6 PM.
• Weekends holidays and shift work required
• Travel for training and/or other park operational needs as needed
• Must possess computer skills and be capable of learning new computer programs
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify their application from the current position. (Please Note: Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with DNR).
• May be required to travel for trainings meetings and other job specific needs this could include overnight travel
• Pursuant to theDNR-120 Fleet and Driving Standards Administrative Directive any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

  To be compliant with the new fleet vehicle policy Motor Vehicle Records (MVRs) will be pulled for review for workers who:

  • Have an assigned State fleet vehicle

  • Are required to operate a vehicle as part of the position

  • Utilize a State fleet vehicle as a pool vehicle

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• All applications received by the closing of this announcement will be reviewed by an HR Specialist against the Minimum Qualifications in this announcement.

• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of or all of the comparative analysis for this position will be a structured application review by Subject Matter Experts.

• Resumes cover letters and other attachments arenot considered as part of initial reviews thereforeit is important to document in your application your education experience minimum qualifications and preferred qualifications as outlined in the job announcement.

• Please thoroughly answer all supplemental questions (if listed) since question responses may be evaluated for content writing ability spelling grammar and effective communication.

• This recruitment may involve additional testing and/or exams to arrive at the top group for interviews.

• This recruitment may be used to fill more than one vacancy at this level and reporting location.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do including hiring employment and advancement opportunities.