Medical AssistantClient Service Specialist, Mobile Unit

Harris County

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profile Job Location:

Houston, MS - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Position Description


If youre looking to be a part of a collaborative environment where your skills can make an impact explore our current opportunities in creating a better future for public health.


About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services community programming and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation engagement and health equity HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.


This is a grant-funded position.

Position Overview:

The Medical Assistant (MA)/Client Service Specialist (CSS) delivers safe and compassionate care as a vital member of the healthcare team providing patient-centered care and ensuring patient safety. This role serves patients seeking services from the Clinical Health Services (CHS) Program working with the clinical team to create and maintain efficient patient-centered daily clinic operations while providing comprehensive care to all Harris County Public Health patients. The role operates and adheres to the federal state and local laws and regulations as well as the policies procedures and guidelines of Harris County Public Health (HCPH).This position will service Harris County communities by providing great comprehensive care to patient on a Medical Mobile Unit.

Duties & Responsibilities:

  • Assists with patient appointments by performing Vaccination Phlebotomy (including capillary and venous draws) urine collection pregnancy tests lead testing vital signs & gathering patient histories.
  • Perform clinic front office duties; scheduling answering phone and checking patients in/out as needed.
  • Prepares and labels all patient specimens for transport to appropriate laboratories.
  • Provides in-room support for all clinical staff during the clinic visits as needed including assisting the provider during procedures.
  • Maintains laboratory and exam rooms in a neat clean and orderly manner in accordance with infection control policies and complete monthly inventory.
  • Assists in performing data entry and electronic data processing by using the HCPH electronic medical record system (Epic) Microsoft Excel and any other related programs/sites.
  • Support the coordination of scheduling patients to receive services from Multidisciplinary team members.
  • Interviews client to collect required information for eligibility determination using grant and payor guidelines.

Harris County is an Equal Opportunity Employer

Requirements

Education:

  • Completion of a community college or business/technical school Medical Assistant program

Experience:

  • Six (6) months of experience in a healthcare setting

Licensure/Certifications:

  • American Heart Association CPR Certification
  • Valid Texas Drivers License

Knowledge Skills and Abilities:

  • Proficient in MS Office Suite (Word Excel PowerPoint Outlook)
  • Understands ethics and public good; is concerned with public trust
  • Demonstrates respect for the opinions and beliefs of others
  • Excellent communication skills (verbal & written)
  • Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
  • Ability to maintain confidentiality when dealing with sensitive information
  • Ability to work well with public and staff members

Core Competencies:

Organizational Leadership

Understands the organizational mission

Understands ethics and public good; is concerned with public trust

Demonstrates respect for the opinions and beliefs of others

Collaboration

Contributes to an inclusive workplace where equity diversity inclusion and individual differences are valued and leveraged to achieve the vision and mission

Demonstrates a sense of responsibility for the success of the group

Collaborates with others to improve quality and address needs

Innovation

Ability to adapt to change

Interpersonal Abilities/Personal Characteristics

Treats others with courtesy sensitivity and respect

Behaves in an honest fair and ethical manner

Assesses and recognizes own strengths and weaknesses

Uses sound judgment

Self-motivated

Organizes and maintains work environment to allow for maximum productivity

Communication

Communicates clearly and effectively both orally and in writing



NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.

Preferences

Licensure/Certifications:

  • Medical Assistant Certification

Language:

  • Bilingual (English/Spanish)

General Information

Position Type and Typical Hours of Work:

  • This is a Full-Time Grant-Funded position.
  • Days and hours of work are typically Monday through Friday from 8:00 am to 5:00 pm.
  • Must be willing to flex work hours when required including weekends.
  • Able to travel within Harris County as needed.

Work Location:

  • This job operates in a medical mobile unit clinic environment community setting and occasionally in a medical clinic. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

Physical Demands:

  • This role requires the ability to lift carry push pull up to twenty (20) pounds and bending & standing for periods at a time.

Work Location:

  • Harris County Public Health: Community Health & Wellness - This position operates in a Mobile Unit setting traveling throughout Harris County jurisdiction.


Employment is contingent upon passing a background check.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Required Experience:

IC

Position DescriptionIf youre looking to be a part of a collaborative environment where your skills can make an impact explore our current opportunities in creating a better future for public health.About Harris County Public Health:Harris County Public Health (HCPH) includes a network of more than 1...
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