Manager, AI Live-Stream Operations (AnyLive)
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Job Location:
Petaling Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
AnyMind Group is on a mission to make every business borderless and our innovative AnyLive platform is at the forefront of that charge. Were scaling a cutting-edge service that blends AI Avatars and human-led livestreaming for top brands. We are looking for a true leader to step in as Manager for our AI Live-Stream Operations. This isnt just a management role; its a unique opportunity to build strategize and own the operational backbone of a high-growth large-scale service that is defining the future of live commerce in Asia. If you are a technical strategic and data-driven leader passionate about building high-performing teams and scaling new technologies this is your chance to make a regional impact.
What Youll Do
- Train manage and develop a high-performing team of AI Live-Stream Executives fostering a culture of excellence accountability and continuous improvement.
- Set clear goals (KPIs) for the team conduct regular performance reviews and provide constructive feedback to support career growth.
- Manage team scheduling and resource allocation to ensure comprehensive coverage for all regional livestreaming campaigns.
- Design and execute the regional strategy for scaling livestreaming operations ensuring consistency quality and efficiency across all markets.
- Create document and enforce Standard Operating Procedures (SOPs) for the entire livestream lifecycle including equipment setup OBS configuration content preparation and live troubleshooting.
- Oversee the master livestream calendar coordinating with production local market and tech teams to manage the flow of campaigns from inception to launch.
- Manage the teams inventory of streaming equipment oversee procurement and ensure all technical assets are properly maintained.
- Act as the primary technical authority and final escalation point for all critical in-stream issues guiding the team through complex troubleshooting.
- Implement and monitor quality assurance protocols to ensure all streams (both AI and human) meet high standards for production value audio/video quality and content accuracy.
- Stay at the forefront of livestreaming technology AI advancements and industry best practices; evaluate and recommend new software hardware and platforms to maintain our competitive edge.
- Aggregate and analyze team performance data translating raw metrics into actionable insights and strategic recommendations for clients and senior leadership.
- Serve as the key operational contact for senior internal stakeholders (e.g. Design Tech Regional Leads) ensuring clear communication and alignment on campaign objectives.
- Guide the team on content optimization including AI (TTS/scripting) enhancements and FAQ/audience engagement strategies based on performance data.
Who You Are
- 3-5 years of proven experience in a leadership or management role with a demonstrated ability to build mentor and motivate a technical or production-focused team.
- Deep hands-on expertise in the live-streaming ecosystem including software (OBS vMix) hardware (cameras audio) and platforms (Tiktok Live Shopee Live etc.).
- Strong operational and strategic mindset with experience in developing and scaling processes project management and using data to drive optimization.
- Excellent written and verbal communication skills in English and a strong background in e-commerce or live commerce with the resilience to thrive in a fast-paced high-pressure live broadcast environment.
Nice To Have
- Professional or business-level proficiency in Mandarin.
- Direct experience working for a live-streaming platform (e.g. TikTok Shop Shopee Live) in an operational capacity.
Why Youll Love It
- Advanced AI tools for all positions
- Competitive salary
- Performance Bonus (1 time per year)
- Annual leaves
- Dental benefits
- Wellness benefits
- TGIF monthly birthday and other fun engagement events
- Work in a professional and dynamic environment
- Exciting opportunity to explore and define digital trends
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
AnyMind Group is an end-to-end Brand Enablement Platform with proprietary software that enables individuals and businesses for brand building, manufacturing, e-commerce, marketing, logistics and global expansion.
