Responsibilities:
- Maintain and support the technical platform to ensure good availability performance and security.
- Perform regular network system and database management functions such as resource monitoring performance monitoring fault detection backup and recovery and security administration.
- Provide friendly and helpful 1st and 2nd level user support keeping IT Manager and Helpdesk informed of task status and escalating when necessary.
- Resolve hardware and software issues.
- Provide technical support for O365VMware Linux etc.
- Update job status promptly in ticketing and activity tracking systems.
Requirements:
- Diploma or Bachelors degree in a Information Technology.
- 3-5 years of IT support experience for Financial Services / Professional Firm/ MNC etc.
- Proficiency in Cantonese English Mandarin
- Haveprogramming experience or understand programing language is a plus
- Dynamic Working Environment
Working Hours:
- 5-day work shift arrangement from Monday to Sunday
- 9 AM to 9 PM WFH on Saturday and Sunday
- 9 AM to 6 PM from Monday to Friday
Required Experience:
Junior IC
Responsibilities:Maintain and support the technical platform to ensure good availability performance and security.Perform regular network system and database management functions such as resource monitoring performance monitoring fault detection backup and recovery and security administration.Provid...
Responsibilities:
- Maintain and support the technical platform to ensure good availability performance and security.
- Perform regular network system and database management functions such as resource monitoring performance monitoring fault detection backup and recovery and security administration.
- Provide friendly and helpful 1st and 2nd level user support keeping IT Manager and Helpdesk informed of task status and escalating when necessary.
- Resolve hardware and software issues.
- Provide technical support for O365VMware Linux etc.
- Update job status promptly in ticketing and activity tracking systems.
Requirements:
- Diploma or Bachelors degree in a Information Technology.
- 3-5 years of IT support experience for Financial Services / Professional Firm/ MNC etc.
- Proficiency in Cantonese English Mandarin
- Haveprogramming experience or understand programing language is a plus
- Dynamic Working Environment
Working Hours:
- 5-day work shift arrangement from Monday to Sunday
- 9 AM to 9 PM WFH on Saturday and Sunday
- 9 AM to 6 PM from Monday to Friday
Required Experience:
Junior IC
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