Principle One

ResponsibilitiesProvide 1st and 2nd level support to users in a friendly and helpful mannerKeep IT Manager and Helpdesk aware of the status of current and outstanding tasks escalating when tasks take longer than expectedPromptly update job status in ticketing and activity tracking sys

ResponsibilitiesProvide 1st and 2nd level support to users in a friendly and helpful mannerKeep IT Manager and Helpdesk aware of the status of current and outstanding tasks escalating when tasks take longer than expectedPromptly update job status in ticketing and activity tracking sys

Responsibilities:Maintain and support the technical platform to ensure good availability performance and security.Perform regular network system and database management functions such as resource monitoring performance monitoring fault detection backup and recovery and security admini

Responsibilities:Maintain and support the technical platform to ensure good availability performance and security.Perform regular network system and database management functions such as resource monitoring performance monitoring fault detection backup and recovery and security admini