Salesforce Service Cloud Business Analyst
Share
Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Business analysts at --work with business stakeholders to identify and analyse the necessary business capabilities including business processes data requirements user interfaces and other system features. Furthermore business analysts collaborate with project managers technical architects other business analysts software development teams and testing teams in the specification design and implementation of IT system solutions.
The aim is to ensure that digital platforms effectively and efficiently achieve the strategic goals that the company sets for itself
Qualifications :
- A Matric certificate and preferably a BCom in Information Systems or another similar high-quality tertiary education qualification such as a diploma or degree are required.
- A recognised business analyst professional certification such as the IIBA CBAP is desirable but not mandatory
Required Experience and Salesforce Skills
- Experience: 4-7 years as a business analyst including at least 3 years of hands-on project work specifically with Salesforce Service Cloud. Experience in the financial services industry would be advantageous.
Certifications:
- Salesforce Certified Service Cloud Consultant (Highly Preferred)
- Salesforce Certified Business Analyst (Preferred)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search
