Regional Operations Manager
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Job Location:
Midland, MI - USA
Hourly Salary:
USD 38 - 46
Posted on:
11-11-2025
Vacancies:
1 Vacancy
Job Summary
SUMMARY
Responsible for the development management and leadership of the technical staff within specific regions. Also responsible for managing the availability of rental assets tools and inventory control by performing the following duties personally or through subordinate employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Active participation enforcement and further development of Blackhawk Technology Group safety policies. It is each employees responsibility to follow all policies procedures and rules set by the company and to abide by any Federal State or local laws and ordinances while at work or representing BlackHawk Technology Group.
Manages the employee career development program including but not limited to:
Recruitment
Safety training
Skills assessment and technical training
Professional development
Recurring training
Professional Evaluation
Resolves operational problems to ensure minimum costs and prevent operational delays.
Resolves employee grievances or submits unsettled grievances to Director for action.
Reviews all required forms such as Field Work Tickets Time Sheets and Compliance documentation in coordination with Operations in the interest of continuous improvement.
Complies with asset tracking policies and procedures
Complete or facilitate the completion of all repairs to company assets
Liaison between Operations and the regional technical staff.
Maintains sufficient rental assets inventory equipment and tools necessary to facilitate quality service.
Provides Level 1 and 2 customer sales and technical support.
Coordinates with Operations to satisfy staffing requirements.
PERFORMANCE STANDARDS
Meets all deadlines on or before due date.
Communicates effectively through the use of verbal written and application-based means.
Exhibits competency in established policy and procedures.
Follows established safety rules.
Maintains confidentiality.
Manages time wisely.
Works well with people and provides assistance willingly.
Ability to adapt to changing environment and goals.
Provides services that meet management customer and employee expectations.
Ensures quality assurance standards within deadlines.
SUPERVISORY RESPONSIBILITIES
Directly supervises employees within the region of operation. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing for hire and training employees; planning assigning and directing work; participate in employee appraisals. Assist other company management with addressing complaints and resolving employee problems.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must live within 40 miles of regional operations office.
EDUCATION and/or EXPERIENCE
Associates degree (A. A.) or equivalent from two-year College or technical school; or military training; and five years related experience and/or training; or equivalent combination of education and experience. Computer skills in Microsoft Windows environment. Must be Proficient in Microsoft Outlook Word Excel Visio Project and web based databases and applications.
TECHNICAL CAPABILITIES
Thorough Knowledge required in the technologies/functions below
- Security Systems (Access Control CCTV and Gate Operators)
- Voice over Internet Protocol
- Local and Wide Area Networking
- Terrestrial RF Propagation
- Satellite communications Technology
- Fixed Broadband Wireless Systems licensed and unlicensed
LANGUAGE SKILLS
Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations. Ability to write reports business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts interest commissions proportions percentages and volume. Ability to apply concepts of basic algebra.
Ability to develop spreadsheets using references formulas and calculations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
CERTIFICATES LICENSES REGISTRATIONS
Requires a valid drivers license. Clear motor vehicle driving record.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop kneel crouch or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision color vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually quiet.
SAFETY POLICIES AND PRACTICES
At all times it is the employees responsibility to follow all safety rules and regulations set by the company and/or Federal State and Local governments and to be familiar with and use any Personal Safety Equipment required by OSHA and the EPA or the company in accordance with OSHA regulations. Additionally as operations manager the employee is required to be the safety lead in the department hold regularly scheduled safety meeting and take responsibility for the safety of the workers under his or her direct report.
Job Type: Full-time
Salary: $38.00 - $46.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Overtime
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
- A Fair Chance job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A job for which all ages including older job seekers are encouraged to apply
- Open to applicants who do not have a college diploma
Companys website:
Required Experience:
Manager
Key Skills
- Cost Accounting
- Fund Management
- General Management
- Facilities Management
- Domestic
- Airlines
About Company
Connect, Protect and Optimize BlackHawk Datacom provides Communications, Physical Security and Process Optimization solutions specifically designed for mission critical operations in remote, harsh environments. Oil and Gas Maritime Utilities BlackHawk Datacom provides innovative ... View more
