Manager, Relationship, Premium
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Job Location:
East London - South Africa
Monthly Salary:
Not Disclosed
Posted on:
10-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Description:
To grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth using an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add value.
- Develop and execute strategic plans to grow a portfolio of high-value Premium Segment clients ensuring consistent revenue growth and client retention.
- Cultivate and maintain strong professional relationships with key decision-makers within client organisations positioning oneself as a trusted financial advisor.
- Conduct thorough analyses of clients business needs and financial objectives to identify opportunities for cross-selling and upselling premium banking solutions.
- Collaborate effectively with internal stakeholders across various departments to deliver tailored high-end financial services that meet and exceed client expectations.
- Implement a proactive approach to risk management ensuring compliance with all relevant regulatory requirements and internal policies.
- Monitor market trends and competitive landscape to identify new opportunities and potential threats to the Premium Segment portfolio.
- Prepare and deliver comprehensive financial presentations and proposals to senior executives of client organisations.
- Manage and resolve complex client issues with utmost professionalism and urgency maintaining the banks reputation for excellence in customer service.
- Consistently achieve and exceed performance targets related to portfolio growth client satisfaction and revenue generation.
- Mentor and guide junior team members fostering a culture of excellence and continuous improvement within the Premium Segment division.
Qualifications :
1. Educational Qualifications
- Bachelors degree in business Finance Economics Accounting or a related field. (FAIS aligned)
- A masters degree (MBA) or postgraduate diploma in Business Administration Finance or Banking may be advantageous.
- Professional certifications such as Certified Banker (CB) Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) can be a plus.
2. Work Experience
- 37 years of experience in business banking commercial banking or corporate banking.
- Proven experience in relationship management financial advisory or credit analysis for business clients.
- Experience in lending credit risk assessment and structuring financial solutions for business clients.
- Knowledge of SME banking mid-market banking or high-net-worth business clients is often required.
3. Key Skills and Competencies
- Strong relationship management and client acquisition skills.
- In-depth knowledge of business banking products including loans trade finance treasury and cash management.
- Financial analysis and credit assessment expertise.
- Understanding of risk management and regulatory compliance in business banking.
- Sales and business development skills to grow the banks portfolio.
- Excellent negotiation communication and problem-solving skills.
- Ability to use CRM and banking software for client management.
4. Additional Requirements
- A strong network within the local business community is often beneficial.
- Knowledge of digital banking trends and how they impact business clients.
- A track record of meeting or exceeding revenue and portfolio growth targets.
Additional Information :
Behavioural Competencies:
- Articulating Information
- Convincing People
- Developing Expertise
- Directing People
- Establishing Rapport
Technical Competencies:
- Banking Process & Procedures
- Business Process Improvement
- Client Knowledge
- Client Retention
- Risk Awareness
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
