Reservations Agent
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What Will You Be Doing
- Processing and managing FIT and corporate reservations received via phone email and other channels
- Serve as the first point of contact for all booking enquiries delivering prompt and professional assistance
- Providing efficient friendly and personalised service to every guest
- Staying up to date and fluent with the ALL Accor Live Limitless loyalty program
- Collaborating closely with the operations team to ensure all guest requests and service needs are met seamlessly
Qualifications :
Your Skills and Experience Include:
- Service-oriented with a strong eye for detail and a passion for creating memorable guest experiences
- Confident articulate communicator
- Strong time management skills with the ability to multitask and prioritise effectively
- Entrepreneurial spirit with drive ambition and a high level of energy
- Genuine passion for hospitality and a commitment to exceptional service
- Flexible and adaptable with availability to work across a range of shifts as needed
Additional Information :
Whats in it for you
- An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed!
Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
