As Marriott Internationals flagship brand Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Guest Service Agent opportunity awaits.
Position Summary:
Support your Guest Services team with general operational tasks
Be an expert on the hotel and the surrounding area know it inside and out to exceed guest expectations and fuel their curiosity
Assign rooms according to guest requests and preferences whenever possible
Handle general hotel enquiries engage and inspire guests through each guest experience
Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests focusing on attention to detail
Build and strengthen relationships with existing and new customers anticipating their needs and enabling future bookings
About You:
Experience with OPERA property management system or similar
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
Marriott Hotel is part of Marriott Internationals Premium portfolio which has committed to putting people first for 90 years. Apply now!
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Unclear Seniority
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more