Sales Operations Lead, GS AWS Services, Sales Strategy & Operations

The Sales Operations Lead NAMER supports strategic sales execution in the Geo. The Ops Lead will work with Sales Leadership and the field to achieve Training & Certifications organizational objectives deliver customer outcomes and drive continuous improvements in field productivity.

The role will lead NAMERs forecasting & pipeline work and provide our sales leaders with key insights to run the business.

This individual will need to collaborate effectively with senior leadership internal stakeholders and cross-functional teams to solve problems enable sales performance create operational efficiencies and deliver successfully against high organizational standards.

The individual must be a strong leader and will draw upon solid analytical critical thinking and problem-solving skills to effectively partner with the NAMER and Global Sales and Operations Teams. The individual should have deep experience in sales processes and tools including forecasting and pipeline management and reporting analytics to assist in supporting a world class Sales Team. This role is of strategic significance and high exposure to Director level business decision making support.

Key job responsibilities
- Own forecast and pipeline management. Create and manage the monthly cadenced business reporting for NAMER
- Analyze data and trends to make informed recommendations to managers and drive change
- Leads T&C seller effectiveness reporting field goal management and annual planning for the Geo
- Partners across Sales Finance and Deal Desk teams to support define and optimize related Funding programs to increase deal velocity; provides reporting and communication approval process improvements etc

A day in the life
This position will work primarily with sales leadership and other stakeholders to support the extended AWS NAMER Training & Certification Sales organization. The role will provide critical insight into sales performance and help to shape the sales strategy for the Geo.

About the team
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design build operate and secure their cloud environments. Customers innovate with AWS Professional Services upskill with AWS Training and Certification optimize with AWS Support and Managed Services and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners AWS Sovereign Cloud AWS International Product and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

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Work/Life Balance
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AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

- 5 years of Microsoft Excel experience
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Bachelors degree in Business Administration Finance Economics Computer Science Engineering or related field

- 5 years of finance business management and sales operations experience
- Experience working within a high-growth technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79300/year in our lowest geographic market up to $169500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.