Amazon Singapore Retail team is looking for a data driven customer-obsessed hands on and creative candidate to join our team. As Brand Specialist youll work with selected vendors to help drive growth and help deliver a best-in-class customer experience on while facilitating great business relationships with some of Amazons highest visibility brands.
Key job responsibilities
Youll be responsible for looking after a brands product portfolio contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. Youll lead presentations and planning sessions with vendors and act as the main point of contact for them.
You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.
To achieve success in this role you will have strong analytical skills as well as relationship management and organizational skills. You will also be comfortable picking up new technologies. Youll be an analytics expert identifying problem areas and then creating plans to find resolutions with the ability to pick up new skills quickly. Youll have strong communication skills and a proven track record of building positive working relationships.
Brand Specialists are fully involved in the following functions: online marketing vendor management and in-stock management. Tasks associated with these functions include:
Online marketing: improving product page data developing marketing and merchandising plans improving customer experience onsite helping generating traffic and sales running promotions and campaigns
Vendor management: help growing selection of products to sell on Amazon onboarding new vendors identifying and resolving pricing issues
In-stock management: tracking purchase orders investigating late deliveries resolving order rejections working with vendors on PO automation.
A day in the life
Your day to day make look different each day from talking to your vendors to attending internal category meetings with vendor managers instock managers finance and more. It could also involve meeting your vendors face to face or putting together an analysis to deep dive on how to grow your vendor.
About the team
We are a small close knit team who collaborate together to improve our vendors and brand growth. At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
- 3 years of account management project or program management or buying experience
- 3 years of doing one of several roles: quantitative/financial analysis retail buying retail planning & allocation product/project management pricing marketing or e-commerce experience
- Bachelors degree
- Experience driving internal cross-team collaboration
- Experience in financial analysis retail buying retail planning & allocation product/project management marketing business development consulting negotiation or supply chain
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