Sportsbook Ticket Writer (Eldorado Scioto Downs Columbus, Ohio)
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Job Summary
ESSENTIAL JOB FUNCTIONS:
Provide a high level of customer service to anyone who comes into our sportsbooks
Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board
Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner
Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed
Communicate and promote our menu of sports betting options to customers
Act in a professional manner representing William Hill with the highest of standards
Ensure that all necessary compliance (Title 31) paperwork/documentation is filled out according to company policy and gaming control board standards
Other duties as assigned EDUCATION AND EXPERIENCE:
The ability to sit/stand for extended periods at a time
Must have basic computer knowledge (Email MS Excel internet etc.)
H.S. Diploma GED or equivalent preferred
Must be 21 years of age or older
Successfully pass a drug screen background check and obtain a gaming license
Must have 1 years of cash handling experience
High level of customer service Ability to work a flexible schedule including so nights weekends and holidays is preferred
Present yourself in a professional manner
Strong communication skills both written and verbal
Ability to do simple math
Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board JOB DESCRIPTION 2 COMPETENCIES
: Passionate about internal/external customer service Understands the importance of establishing and maintaining positive relationship
Key Skills
- Photography
- Proofreading
- Fact check
- Interviewing
- AP Style
- Journalism
- SEO
- Copywriting
- Creative Writing
- Wordpress
- Blogging
- Writing Skills
About Company
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and ... View more
