Benefits and Eligibility Specialist I

Cheyenne, WY - USA

Monthly Salary: Not Disclosed

Posted on: 09-11-2025

Vacancies: 1 Vacancy

Job Summary

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Make a difference in your community by helping individuals and families access the support they need. This role provides case management connects people to essential resources and promotes self-sufficiency safety and overall well-being.

Human Resource Contact: Michelle Johnson /

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

Provides support of economic assistance programs which may include Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF).
Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.
Provides benefits timely and accurately while collaborating with other state and community partners for the health and safety of the public.
Assists with audits to ensure compliance with state and federal requirements.
Maintains computer databases and enters information.
Conducts client interviews to determine eligibility.
Maintains cases once approved.
Maintains public relations with community referral agencies and others.
Recognizes and provides intervention services for people in crisis.
Trains new employees.
Assists with hearings through written or verbal testimony or exhibits.

Qualifications

KNOWLEDGE:

Knowledge of effective interviewing techniques including attitudes behaviors and value judgments that affect the worker-client relationship.
Knowledge of laws rules regulations policies procedures and manuals.
Knowledge of community and governmental resources and programs and how to access them.
Knowledge of agency computer systems and their application.
Knowledge of general office procedures.
Knowledge of state and federal criminal justice processes.

MINIMUM QUALIFICATIONS:

Education:

Associates Degree

Experience:

0-2 years of progressive work experience (typically in Benefits and Eligibility)

Education & ExperienceSubstitution:

2-4 years of progressive work experience (typically in Benefits and Eligibility)

Certificates Licenses Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Typically the employee will sit comfortably to perform the work; however they may need to be walking standing bending and carrying of light items.

NOTES:

FLSA: Non-Exempt
All positions within the Department of Family Services will require a background check including the taking of fingerprints which will be completed through the Wyoming Department of Criminal Investigation the Department of Family Services and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information

049-Department of Family Services - Economic Security Division

Clickhere to view the State of Wyoming Classification and Pay Structure.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.

Required Experience:

Description and FunctionsOpen Until FilledGENERAL DESCRIPTION: Make a difference in your community by helping individuals and families access the support they need. This role provides case management connects people to essential resources and promotes self-sufficiency safety and overall well-being.H...