Lead ConciergeFront Desk

Lakeville, MN - USA

Hourly Salary: USD 19 - 20

Posted on: 09-11-2025

Vacancies: 1 Vacancy

Job Summary

The mission of The Waters is To create a sense of community where everyone THRIVES.

We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional caring and compassionate team members is essential to our mission. We want our team members to feel inspired and to THRIVE just as our residents do.

Why The Waters

Paid holidays; double time for holidays worked
Instant access to 50% of earned but unpaid income with OnShift
PTO use it as you earn it
Medical and Dental Benefits available the 1st of the month
401k fully vested
The Waters Values Teamwork Humility Responsibility Innovation where Victories are celebrated and Every moment matters! Where you can THRIVE!

The Lead Concierge is a working team leader role that is directly responsible for overseeing the operation of the Concierge team serving as the face of the community and managing the hub for resident and guest activity planning. He/she models leads trains and monitors the performance of the Concierge team and works with the Business Operations Manager to track Concierge team performance and customer service metrics.

Qualifications:

Advanced education in hospitality or related field preferred but not required
Minimum of two years as a concierge or related position required
Leadership experience preferred but not required
Possess compassion for and commitment to hospitality service and excellence in elderly care
Create a fun engaging and caring environment for our residents
Engage residents family and friends and take time to visit with them

The Waters is an equal opportunity employer proudly committed to a diverse workforce. The Waters participates in E-Verify.

The mission of The Waters is To create a sense of community where everyone THRIVES.We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional caring and compassionate team members is essential to our mission. We want our team members to feel in...