Sales Operations Specialist Conference Sales

Sales Operations is a specialized role responsible for managing and improving the overall process operations of the sales organization with the aim of maximizing operational efficiency and sales. To realize the companys growth strategy Sales Operations acts as a bridge between the sales field sales managers and management promoting data-driven decision-making and optimization of business processes.

The responsibilities are diverse. For example collecting and analyzing data on sales activities sales performance and pipeline to create KPIs (Key Performance Indicators) and sales forecasts. Regular reports and dashboards are provided to management and sales managers to enable prompt and accurate decision-making. The role also includes standardizing sales processes supporting the implementation and operation of sales tools (CRM SFA etc.) and promoting operational efficiency and information sharing in the field.

Additionally the position involves analyzing sales representatives performance supporting territory and quota setting through analysis and proposals and providing back-office support for sales activities such as preparing data and target lists and maintaining local databases. Sales Operations actively identifies issues and proposes improvements from the sales field supporting overall productivity improvement of the sales organization.

Main Responsibilities

• Data Analysis & Reporting: Collect and analyze data on sales activities KPIs and sales and regularly create reports and dashboards for management sales managers and the field.

• Sales Process Optimization: Propose and support standardization automation and improvement of sales workflows.

• CRM & Sales Tool Operation: Support implementation and operation of sales support tools like CRM and SFA and promote adoption in the field.

• Support for Lead Generation: Provide back-office support for sales activities such as preparing materials data and target lists and maintaining local databases.

• Contract and Booking Management (mainly GES): Prepare contract documents handle procedures and manage booking applications.

• Sales Forecasting & Performance Management: Manage sales forecasts pipeline territory and monitor sales performance against quotas.

• Performance Management: Analyze and manage the performance of sales representatives.

• Cross-functional Collaboration & Information Sharing: Collaborate with other departments to promote information sharing and operational efficiency.

• Strategy Materials & Meeting Management: Prepare reports and meeting materials manage meetings take minutes and provide status updates.

• Collaboration with Global Teams: Support the implementation and deployment of global processes and tools in the field where necessary.

• Team Lead & Problem Solving: Oversee and lead overall sales operations identify issues in the field and operations propose and implement improvements.

Required Skills & Experience

• Advanced skills in Excel or Google Sheets for data aggregation and analysis PowerPoint and Word for material creation; experience with other tools (e.g. PowerBI Salesforce) is a plus.

• Accurate and quick data processing and analysis skills logical thinking communication skills business English&Japanese a proactive attitude toward business improvement.

• Experience in sales operations sales management or sales planning; team leadership experience is especially welcome. Experience in the IT industry is a plus.

Required IT Skills & Experience at the least

• Basic PC skills in Windows environment

• Outlook: Email schedule management (including meeting setup)

• Word: Document creation

• Excel: Advance: Creating reports using pivot tables VLOOKUP graphs etc.(at least) with analysis planning.

• PowerPoint: Creating meeting materials

• MS Teams and SharePoint: File sharing and collaboration tools

• Google Workplace:

- File storage editing and sharing on Google Drive

- Data input and aggregation in Google Sheets

• Experience with various tools is a plus:

- PowerBI

- Salesforce etc.

• Business communication skills and practical experience in both Japanese and English

• Practical experience in sales management (3 years)

- Longer experience in similar roles team leader or manager experience is especially welcome

• Experience working in the IT industry is a plus

Sales Operations is a key position that supports the growth of the sales organization and achievement of business goals. We welcome candidates who can listen to voices from the field contribute to maximizing sales capabilities through data and systems adapt flexibly to change and enjoy challenges. We look forward to applications from those who can lead the team proactively identify issues and propose and implement improvements.

セールスオペレーションは営業組織の業務効率化と売上最大化を目的として営業活動全体のプロセス運用管理改善を担う専門職です企業の成長戦略を実現するために営業現場と経営層や営業マネージャーとの橋渡し役となりデータドリブンな意思決定や業務プロセスの最適化を推進します業務内容は多岐にわたりますたとえば営業活動や売上実績パイプラインのデータ収集分析を行いKPI重要業績評価指標や売上予測を作成しますこれにより経営層や営業マネージャーが迅速かつ的確な意思決定を行えるよう定期的なレポートやダッシュボードを提供しますまた営業プロセスの標準化営業ツールCRMSFA等の導入支援や運用管理も担当し現場の業務効率化や情報共有の促進を図りますさらに営業担当者のパフォーマンス分析営業テリトリーや目標値Quota設定のための分析や提案も業務範囲です営業活動の後方支援を行いつつ営業現場からの課題抽出や改善提案を積極的に行い営業組織全体の生産性向上を支援します

業務内容整理

1. データ分析レポーティング
営業活動やKPI売上などのデータを収集分析し経営層営業マネージャー現場向けに定期的にレポートやダッシュボードを作成します

2. 営業プロセス最適化
営業フローの標準化や自動化改善に関する提案や支援を行います

3. CRM営業ツール運用
CRMやSFAなどの営業支援ツールの導入支援運用管理を担当し現場への定着を支援します

4. 営業担当者の見込顧客創出支援
資料やデータ条件別ターゲットリストの準備ローカルデータベースの整備など営業活動の後方支援を行います

5. 契約とブッキング管理主にGES
契約書類の準備と手続きブッキング申請管理を行います

6. 売上予測業績管理
売上予測やパイプライン管理テリトリー管理と目標値Quotaに対する営業実績のモニタリングを行います

7. パフォーマンス管理
営業担当者のパフォーマンス管理成果分析を行います

8. 他部門連携情報共有
他部門と連携し情報共有や業務効率化を推進します

9. 戦略資料会議運営
報告書や会議用資料の作成会議運営と議事録作成現状報告などを行います

10. グローバルチームとの連携
グローバルチームと連携しグローバルプロセスやツールの現場導入を支援し展開します

11. チームリードと業務課題解決改善推進
セールスオペレーション業務全体を把握リードしながら営業現場や業務運営上の課題を抽出改善策を提案実行します

求められるスキル経験は

高度なExcelやGoogleスプレッドシート等を用いたデータ集計分析PowerPointやWordを用いた資料作成その他ツール例PowerBISalesforce等の使用経験があれば尚良

正確かつ迅速なデータ処理分析力論理的思考力コミュニケーション力ビジネス英語業務改善と自発的姿勢

セールスオペレーション営業管理営業企画の実務経験がある方更にそれらのチームリードの経験がある方は特に歓迎しますIT業界での勤務経験がある方も尚良

求められるITスキル経験

1. Windows環境での基本的なPCスキル

• Outlook: メールスケジュール管理(会議設定を含む)など

• Word: 文書作成

• Excel: アドバンス最低限ピボットテーブルVLOOKUP等の関数やグラフを使ったレポート作成と分析企画

• PowerPoint: 会議用資料作成

• MS TeamsやShare pointファイル共有コラボレーションツールの使用

2. Google Workplace

• Googleドライブ上でのファイル格納修正共有

• Spread sheet: データ入力集計

3. 各種ツールの経験があれば尚良

• PowerBI

• Salesforce等

4. 日本語と英語によるビジネスコミュニケーション能力実務経験

5. 営業管理の実務経験3年以上

同職務の経験が長い方チームリーダーやマネージャーの経験あれば尚良

6. IT業界での就業経験があれば尚良

セールスオペレーションは営業組織の成長と事業目標達成を支える重要なポジションです現場の声に耳を傾けながらデータと仕組みで営業力の最大化に貢献いただける方変化を楽しみながら柔軟に対応できる方を歓迎します自ら主体的に課題を発見し改善策を提案実行しながらチームリードできる方のご応募をお待ちしています

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