ICT Support Technician

Why You Will Be Excited About This Role

Imagine a role where every day is different where your skills are constantly evolving and helping to create remarkable experiences!

At Cliftons we believe in investing in our people.

As an ICT Support Technician youll be the go-to person for top-tier technical support and event execution for our Auckland venue. Youll work hands-on across AV IT and network systems interacting with colleagues and clients to make every event run smoothly.

Your work will have visible impact and youll be recognised for the difference you make. If you enjoy variety technology and working with people youll thrive here.

How This Will Transform Your Career

At Cliftons we prioritise your growth and development. This role is the perfect platform to grow your technical experience in the events industry. You will learn about advanced AV setups network troubleshooting and customer service excellence.

We offer various professional development opportunities - on-the-job coaching secondments online learning tools and career development discussions to help you map out your future career path.

If youve been looking for roles like Technical Events Coordinator AV Technician or Venue Technician this role offers the ideal blend of technical support and customer service

Why You Will Like Working Here

Our culture is one of genuine support. Youll be encouraged to be innovative and find creative solutions to challenges. Your leader is dedicated to your success offering guidance and support to help you excel. Youll work in an environment where flexibility is a key component of our culture allowing you to balance your professional and personal life effectively.

Here are just some of the benefits youll enjoy:

All Roles Flex Policy: Flexible start/finish times hybrid work options and extra annual leave.

Learning And Development: Online learning on-the-job coaching and career development opportunities.

Recognition Programs: Celebrating efforts and milestones with awards and recognition.

Wellbeing @ Work: Paid mini-break before you start Me Days wellbeing initiatives and sit-stand desks.

Team & Office Celebrations: Regular team events both virtual and face-to-face.

Coffee Roulette: Connect with colleagues from around the network in person or virtually.

What You Will Be Working On

You will be responsible for all technical and AV aspects of event delivery at our Auckland venue including:

Responding to onsite enquiries about hardware software and network issues.

Planning and coordinating events including technical setups equipment requirements and the installation/downloading of appropriate software.

Overseeing multi-site projects and coordinating with other venue technical staff.

Supervising events with virtual connections video and phone conferencing.

Assisting with recruitment onboarding and training of casual technical staff.

What Type of Person Will Be Successful

Ideally youll bring:

A diploma or degree in computer science IT or equivalent.

At least 3 years on-the-job technical experience.

Experience in coordinating multi-premise video-conferencing solutions.

Strong networking knowledge (TCP/IP DHCP) and Windows operating systems.

Strong organisational and time management skills.

Excellent communication skills and the ability to explain technical terms clearly.

Alignment with Cliftons core values - Fun Leadership Innovation Passion Integrity Teamwork.

How To Apply

We would love to learn more about you.

Please send us:

A copy of your resume

A brief cover letter that outlines why you are a good fit for the role