Director of Housekeeping SpringHill Suites Times Square

New York Manhattan Times Square

Job Location:

New York City, NY - USA

Yearly Salary: $ 80000 - 80000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Director of Housekeeping

Pay Rate: $70K-$80K/year

Location:

SpringHill Suites Manhattan TimesSquare

223 W York NY 10036

SUMMARY:

Directs institutional housekeeping program to ensure clean orderly and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors.

RESPONSIBILITIES:

Maintains room quality based on hotel and Franchise objectives.
Establishes maintains and trains standards and procedures for cleaning and safe working conditions in the housekeeping department.
Works to ensure high scores for cleanliness and other housekeeping related items on all Franchise inspections. Develops and maintains a deep cleaning schedule.
Inspects or delegates inspections of all guest rooms cleaned by room attendants.
Develops an inspection program for all-public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained.
Ensures final inspection of al housekeeping-related work.
Initiates new procedures to increases efficiency of labor and safe chemical and equipment use.
Keeps abreast of advances in the Housekeeping field and works to improve methods and productivity. Reviews guest comment cards and complaint letters and takes action.
Follows-up and maintains compliance with all Franchise Safety and OSHA programs policies procedures and reports.
Ensures compliance with key control procedures as they relate to the Housekeeping department. Ensures that any and all storage areas are kept secure at all times.
Maintains first aid kit supplies for use by employees within the Housekeeping department.
Directs and leads the department in the writing of work orders and works closely with the Chief Engineer to ensure the success of the hotels preventative maintenance program.
Ensures all housekeeping and laundry equipment is maintained in working order.
Recommends ideas and follows through with renovating refurbishing and decorating guestrooms. Enforces standard procedures for the acceptance security and return of guest lost and found items.
Assists the General Manager in the development of the departments annual budget. Monitors performance against plan.
Performs housekeeping laundry and/or house person functions whenever necessary. Completes MOD responsibilities as required.
Communicates and ensures follow-through on guest requests and/or complaints.
Completes daily housekeeping paperwork in a timely manner.
Assists the other department managers in the solution of guest-related improvements as they pertain to the housekeeping department.
Communicates with the other department heads to provide the necessary information flow for the smooth operation of the hotel.
Communicates the discrepancies in room status and ensures that corrective action is taken.
Complies and reports accurate room status to Front Desk. Reports immediately any and all unusual activity behavior and appearances to the General Manager.
Assists Management with any and all internal investigations. Assures complete communication within departments for all staff members. Conducts regular Housekeeping department meetings.
Provides modified work duty for all employees recovering from work related injuries.
Maintains sufficient supplies and materials for department operations while maintaining inventory levels and cost- control.
Orders receives and verifies shipments of supplies and/or any other department items based on quantity and price.
Maintains working relationship with vendors and supplies to ensure effective quality products and service.
Inventories all guestrooms housekeeping closets or other areas including the housekeeping office and laundry room for furniture linens literature accessories supplies and equipment and/or any other items.
Report all accidents and incidents to management immediately. Responsible for the overall directions coordination and evaluation of this unit.
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Each associate will be required to follow the rules as found in the M&R Employee Handbook
Perform other duties as assigned by management of which employee is capable of performing

Required Experience:

Director

Director of HousekeepingPay Rate: $70K-$80K/yearLocation:SpringHill Suites Manhattan TimesSquare223 W York NY 10036SUMMARY:Directs institutional housekeeping program to ensure clean orderly and attractive conditions of establishment by performing the following duties personally or through subordina...

Director of Housekeeping

Pay Rate: $70K-$80K/year

Location:

SpringHill Suites Manhattan TimesSquare

223 W York NY 10036

SUMMARY:

Directs institutional housekeeping program to ensure clean orderly and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors.

RESPONSIBILITIES:

Maintains room quality based on hotel and Franchise objectives.
Establishes maintains and trains standards and procedures for cleaning and safe working conditions in the housekeeping department.
Works to ensure high scores for cleanliness and other housekeeping related items on all Franchise inspections. Develops and maintains a deep cleaning schedule.
Inspects or delegates inspections of all guest rooms cleaned by room attendants.
Develops an inspection program for all-public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained.
Ensures final inspection of al housekeeping-related work.
Initiates new procedures to increases efficiency of labor and safe chemical and equipment use.
Keeps abreast of advances in the Housekeeping field and works to improve methods and productivity. Reviews guest comment cards and complaint letters and takes action.
Follows-up and maintains compliance with all Franchise Safety and OSHA programs policies procedures and reports.
Ensures compliance with key control procedures as they relate to the Housekeeping department. Ensures that any and all storage areas are kept secure at all times.
Maintains first aid kit supplies for use by employees within the Housekeeping department.
Directs and leads the department in the writing of work orders and works closely with the Chief Engineer to ensure the success of the hotels preventative maintenance program.
Ensures all housekeeping and laundry equipment is maintained in working order.
Recommends ideas and follows through with renovating refurbishing and decorating guestrooms. Enforces standard procedures for the acceptance security and return of guest lost and found items.
Assists the General Manager in the development of the departments annual budget. Monitors performance against plan.
Performs housekeeping laundry and/or house person functions whenever necessary. Completes MOD responsibilities as required.
Communicates and ensures follow-through on guest requests and/or complaints.
Completes daily housekeeping paperwork in a timely manner.
Assists the other department managers in the solution of guest-related improvements as they pertain to the housekeeping department.
Communicates with the other department heads to provide the necessary information flow for the smooth operation of the hotel.
Communicates the discrepancies in room status and ensures that corrective action is taken.
Complies and reports accurate room status to Front Desk. Reports immediately any and all unusual activity behavior and appearances to the General Manager.
Assists Management with any and all internal investigations. Assures complete communication within departments for all staff members. Conducts regular Housekeeping department meetings.
Provides modified work duty for all employees recovering from work related injuries.
Maintains sufficient supplies and materials for department operations while maintaining inventory levels and cost- control.
Orders receives and verifies shipments of supplies and/or any other department items based on quantity and price.
Maintains working relationship with vendors and supplies to ensure effective quality products and service.
Inventories all guestrooms housekeeping closets or other areas including the housekeeping office and laundry room for furniture linens literature accessories supplies and equipment and/or any other items.
Report all accidents and incidents to management immediately. Responsible for the overall directions coordination and evaluation of this unit.
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Each associate will be required to follow the rules as found in the M&R Employee Handbook
Perform other duties as assigned by management of which employee is capable of performing

Required Experience:

Director

Key Skills

Crisis Management
Marketing
Public Relations
Fundraising
Media Relations
Constant Contact
Strategic Planning
Social Media Management
Team Management
Public Speaking
Wordpress
Writing Skills

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About Company

New York Manhattan Times Square

Discover M&R Hotel Management’s expert hospitality solutions. We specialize in hotel operations, revenue management, and guest experience to drive success.

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