Staff Product Manager, Wellbeing

Job Location:

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

What youll do:

Lead the wellbeing product strategy and roadmap

Define a 1224 month strategy that advances belonging purpose and selfworth while maintaining strong safety outcomes. Translate positivity by design into concrete ranking goals trust guardrails and product bets across the Pinner journey.

Ship Pinnerfacing wellbeing experiences

Incubate new wellbeing featuresgrounded in clinical evidence and your own user research.

Partner with Relevance/ML on content quality and safety

Partner with our content partners to define wellbeingaligned metrics that help Pinners see the most relevant and impactful content for them

Advise Trust & Safety on sensitive topics

Bring a clinical lens to policy enforcement and crisissupport experiences (selfharm disordered eating body image anxiety).

Lead Conversational AI wellbeing strategy

Establish safe by default guidelines for conversational and generative features evaluation protocols redteaming and escalation playbooks for wellbeing topics. Help define when the assistant should or should not engage on sensitive issues.

Partner with UXR on a continuous wellbeing research program

With UXR and Data Science run mixedmethods studies (longitudinal/diary surveys IRB/ethics as needed). Maintain a wellbeing score sentiment survey and modellevel evaluations correlated with positive outcomes.

Lead Pinterests education strategy

Align the organization on a vision for education that supports our belief that students should be able to focus and create in school

Be a visible crossfunctional leader

Align Design Engineering Integrity Policy/Comms and Partnerships. Represent Pinterest with NGOs researchers and industry groups to advance a healthier internet.

What were looking for:

Clinical expertise
- PhD/PsyD in Clinical Psychology (or MD Psychiatry) with 5 years postlicensure or equivalent work experience; adolescent/young adult focus preferred. Experience translating evidencebased practices (e.g. CBT/DBT motivational supports) into digital products.
Product leadership at scale
- 610 years product management experience shipping consumer features endtoend; proven ability to define northstar metrics influence roadmaps across multiple teams and land multiquarter bets.
GenAI/conversational AI depth
- Handson work with LLMpowered features: prompt and safety design redteaming evals (helpfulness/harmlessness) offline/online metrics safety incident management; familiarity with retrieval/embeddings and ranking systems.
Trust safety and youth expertise
- Partnership experience with T&S and Policy on sensitive content; comfort balancing safety engagement and user dignityespecially for teens.
Accessibility and inclusive design
- Track record delivering accessible experiences aligned to WCAG; strong collaboration with Design Systems and QA to improve coverage and quality.
Communication and influence
- Exceptional written and verbal communication with the ability to synthesize clinical concepts for executive and crossfunctional audiences.
How youll measure success
- Wellbeing outcomes: movement in our internal Wellbeing Score and sentiment survey; increased positiveaffect proxies; decreased harmfulseek loops; healthier session patterns.
- Youth safety and attention support: adoption of schoolmode features and healthyhabit prompts without regressions to inspiration or utility.
- Accessibility lift: measurable improvements across automated and manual audits; increased adoption of alt text and captions; reduced assistivetech issues.
- Responsible GenAI: improved helpfulness/harmlessness and refusal accuracy on wellbeing topics; clear escalation and incident playbooks.
- Business impact: stronger engagement quality signals correlated with wellbeing (e.g. saves downloads board creation outbound clicks with intent) and durable inspiration over time.

Relocation Statement:

We let the type of work you do guide the collaboration style. That means were not always working in an office but we continue to gather for key moments of collaboration and connection.
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

Inoffice requirement statement

This role will gather for key moments of collaboration 12 times per quarter; candidates may sit anywhere in the United States.

#LI-REMOTE

#LI-REX

Required Experience:

Staff IC

What youll do:Lead the wellbeing product strategy and roadmapDefine a 1224 month strategy that advances belonging purpose and selfworth while maintaining strong safety outcomes. Translate positivity by design into concrete ranking goals trust guardrails and product bets across the Pinner journey.Shi...

What youll do:

Lead the wellbeing product strategy and roadmap

Define a 1224 month strategy that advances belonging purpose and selfworth while maintaining strong safety outcomes. Translate positivity by design into concrete ranking goals trust guardrails and product bets across the Pinner journey.

Ship Pinnerfacing wellbeing experiences

Incubate new wellbeing featuresgrounded in clinical evidence and your own user research.

Partner with Relevance/ML on content quality and safety

Partner with our content partners to define wellbeingaligned metrics that help Pinners see the most relevant and impactful content for them

Advise Trust & Safety on sensitive topics

Bring a clinical lens to policy enforcement and crisissupport experiences (selfharm disordered eating body image anxiety).

Lead Conversational AI wellbeing strategy

Establish safe by default guidelines for conversational and generative features evaluation protocols redteaming and escalation playbooks for wellbeing topics. Help define when the assistant should or should not engage on sensitive issues.

Partner with UXR on a continuous wellbeing research program

With UXR and Data Science run mixedmethods studies (longitudinal/diary surveys IRB/ethics as needed). Maintain a wellbeing score sentiment survey and modellevel evaluations correlated with positive outcomes.

Lead Pinterests education strategy

Align the organization on a vision for education that supports our belief that students should be able to focus and create in school

Be a visible crossfunctional leader

Align Design Engineering Integrity Policy/Comms and Partnerships. Represent Pinterest with NGOs researchers and industry groups to advance a healthier internet.

What were looking for:

Clinical expertise
- PhD/PsyD in Clinical Psychology (or MD Psychiatry) with 5 years postlicensure or equivalent work experience; adolescent/young adult focus preferred. Experience translating evidencebased practices (e.g. CBT/DBT motivational supports) into digital products.
Product leadership at scale
- 610 years product management experience shipping consumer features endtoend; proven ability to define northstar metrics influence roadmaps across multiple teams and land multiquarter bets.
GenAI/conversational AI depth
- Handson work with LLMpowered features: prompt and safety design redteaming evals (helpfulness/harmlessness) offline/online metrics safety incident management; familiarity with retrieval/embeddings and ranking systems.
Trust safety and youth expertise
- Partnership experience with T&S and Policy on sensitive content; comfort balancing safety engagement and user dignityespecially for teens.
Accessibility and inclusive design
- Track record delivering accessible experiences aligned to WCAG; strong collaboration with Design Systems and QA to improve coverage and quality.
Communication and influence
- Exceptional written and verbal communication with the ability to synthesize clinical concepts for executive and crossfunctional audiences.
How youll measure success
- Wellbeing outcomes: movement in our internal Wellbeing Score and sentiment survey; increased positiveaffect proxies; decreased harmfulseek loops; healthier session patterns.
- Youth safety and attention support: adoption of schoolmode features and healthyhabit prompts without regressions to inspiration or utility.
- Accessibility lift: measurable improvements across automated and manual audits; increased adoption of alt text and captions; reduced assistivetech issues.
- Responsible GenAI: improved helpfulness/harmlessness and refusal accuracy on wellbeing topics; clear escalation and incident playbooks.
- Business impact: stronger engagement quality signals correlated with wellbeing (e.g. saves downloads board creation outbound clicks with intent) and durable inspiration over time.

Relocation Statement:

We let the type of work you do guide the collaboration style. That means were not always working in an office but we continue to gather for key moments of collaboration and connection.
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

Inoffice requirement statement