Director of Operations- Troy
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Job Location:
Monthly Salary:
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As Senior Manager of Retail Performance and Store Operations you will manage resources and uphold operational performance to support and maximize sales and profitability. You will enhance the customer experience to improve sales performance and bottom-line profitability. You will work on-site in the assigned store and will report to the Store General Manager.
What Youll Do
- Oversee the daily exception of all store operations
- Inbound and Outbound and accurate order fulfillment
- Support merchandise price changes
- Manage expenses to guide profitability
- Manage non-payroll and payroll expenses including labor scheduling and staffing
- Flex resources processes and behaviors to maximize operational efficiency
- Directly manage performance of Sales Support Managers and Loss Prevention Leaders
- Responsible for store inventory accuracy and process
What You Bring
- 7 years of experience luxury retail fashion experience
- History of leading motivating and coaching teams
- In-depth knowledge of profit and loss management
- Microsoft Office Suite proficient
- Certain roles may require standing bending climbing stairs and lifting and carrying up to 10 pounds
- Schedule will include evenings weekends and holidays
Inclusive Benefits
- We offer an inclusive and comprehensive range of benefits to our valued associates including:
- Medical Dental Vision Benefits
- Disability Benefits
- Paid Parental Leave Paid Family Leave and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities
- For more information please click Our Benefits section on our career site or reference the link here: Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded female-majority organization that outpaces the U.S. population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and/or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation please email us at
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
