Job Summary: The General Service Technician is responsible for performing basic routine vehicle repair
and maintenance services in accordance with company standards and manufacturer specifications. This
position is expected to deliver exceptional 5 Star service to our guests through effective communication of
vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and
quality are consistently met.
Essential Functions:
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with
Monro standards of operation.
Tire Services perform wheel removal balancing patch/plug repairs changing mounting
installation and TPMS service and repair.
Vehicle Services perform lubrications oil changes basic maintenance (e.g.: bulb wiper blade
and filter replacements etc.) battery testing and installations.
Consistently complete Monros Courtesy Inspection process on every guest vehicle identifying
documenting and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts unloading and stocking
inventory; utilize company truck to pick up inventory as needed
Assist with all general store duties ensuring the store is in excellent condition and maintained to
Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monros safety standards including but not
limited to Monros Wheel Torque Oil safety and compliance procedures.
Test drive vehicles in accordance with Monros Road Test policy including consistently utilizing our
dedicated test drive routes while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures OSHA standards safety and
environmental codes and industry regulations including consistent use of required personal
protective equipment including but not limited to approved Safety Glasses.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion
of all required Monro University training courses and modules.
Operate utilize and maintain all equipment in a safe manner in accordance with Monro and
equipment manufacturer guidelines including but not limited to lifts welders brake lathes etc.
Perform other duties as assigned and required.
Management Responsibility:
The General Service Technician is an individual contributor to the team and operates under the direction of
the Store Manager. The General Service Technician is required to work the front counter as needed.
Education and Experience:
Preferred: High School Diploma and automotive training including basic car maintenance and repair or the
equivalent combination of education and experience.
Qualifications :
Minimum Qualifications
Preferred Qualifications
Additional Information :
Benefits
Performance based incentives
Paid vacation and holidaysfor Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses where applicable
401keligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare Vision and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro were committed to helping our teammates grow their career through the combination of coursework demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training company sponsored certifications as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Remote Work :
No
Employment Type :
Full-time
Monro, Inc. is one of the nations largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industryMonro Auto ... View more