Night Auditor
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Job Location:
Monthly Salary:
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
We are seeking a detail-oriented and efficient Night Auditor to join our Front Office team in Sofitel Brisbane Central. As a Night Auditor you will play a crucial role in ensuring smooth overnight operations and maintaining exceptional guest satisfaction.
What you will be doing:
- Balance daily transactions and prepare overnight reports with precision and accuracy
- Verify and reconcile guest accounts ensuring all charges are correctly posted
- Provide exceptional customer service during check-in check-out and throughout the night shift
- Assist guests with inquiries and resolve issues promptly and professionally
- Maintain a safe and secure environment for both guests and employees
- Follow and complete the Night Audit checklist to ensure all required tasks are accomplished
- Collaborate with other departments to address any discrepancies or concerns
- Generate and distribute various financial and operational reports
- Support the front desk team with administrative tasks as needed.
Qualifications :
You will excel in this role if you have:
- Previous experience as a Night Auditor or in a similar role within the hospitality industry (essential)
- Proficiency in hotel management software particularly Opera Cloud and Microsoft Excel
- Strong analytical skills with meticulous attention to detail
- Excellent problem-solving abilities and decision-making skills
- Basic accounting knowledge and understanding of financial processes
- Outstanding communication and interpersonal skills
- Ability to maintain confidentiality and adhere to security procedures
- Customer-focused mindset with a commitment to delivering exceptional service
- Adaptability to work effectively in a fast-paced environment
- Flexibility to work overnight shifts on a rotating schedule
- Ability to work independently and as part of a team
- Strong organisational skills and time management abilities.
Additional Information :
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community with:
- Discounts for ambassadors families and friends at Accor Hotels worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.
Let your passion shine visit
Remote Work :
No
Employment Type :
Casual
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
