Italian-Speaking Content Moderator On-Site in Lisbon, Portugal
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Job Location:
Monthly Salary:
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
Join our dynamic and international team in Lisbon Portugal as an Italian-Speaking Content Moderator. In this crucial role you will be the frontline guardian of our digital community ensuring that all user-generated content on our platform for the Italian market adheres to our high standards of safety policy and compliance.
This is an on-site role based in our vibrant Lisbon office offering a competitive package and excellent career growth opportunities.
Key Responsibilities
As a Content Moderator your daily duties will involve:
- Content Review and Decision-Making: Meticulously review analyze and process high volumes of user-generated content (including text images and video) posted in Italian to ensure strict compliance with established community guidelines terms of service and legal requirements.
- Policy Enforcement: Accurately identify and take appropriate action on content that violates policies such as hate speech graphic violence spam misinformation and other inappropriate material.
- Case Escalation: Escalate complex ambiguous or highly sensitive content cases to senior specialists policy teams or legal departments when necessary providing clear and detailed documentation.
- Quality and Efficiency: Work efficiently within defined service level agreements (SLAs) while maintaining a high standard of accuracy in all moderation decisions.
- Continuous Improvement: Stay up-to-date with changes in platform policies regional cultural nuances and content trends. Provide valuable feedback to improve moderation processes and guidelines.
- Documentation: Maintain accurate records of content moderation activities decisions and outcomes for transparency and auditing purposes.
Essential Requirements
- Language Fluency: Fluent/Native level proficiency in Italian (C1/C2) both written and verbal is mandatory.
- English Proficiency: Proficiency in English (minimum B2 level) is required as training and internal communication will be conducted in English.
- Location: Must be willing to live and work on-site in Lisbon Portugal.
- Work Schedule: Full availability to work in 24/7 rotative shifts (8 hours per day 5 days per week) from Monday to Sunday. This includes evenings nights and public holidays on a rotational basis.
- Attention to Detail: Exceptional attention to detail strong analytical and critical-thinking skills to make nuanced split-second decisions.
- Resilience: High level of emotional resilience and professionalism to handle exposure to sensitive disturbing and graphic content with discretion.
Desirable Attributes (Good to Have)
- Prior experience in Content Moderation Trust & Safety Customer Service or a related field is a plus but not a strict requirement as comprehensive training will be provided.
- Familiarity with various social media platforms online communities and internet culture.
What We Offer
We believe in supporting our employees with a comprehensive and competitive benefits package:
- Competitive Salary Package
- Full-Time Employment Contract
- Provided Equipment: All necessary work equipment will be supplied by the company.
- Financial Allowances:
- Generous Meal Allowance
- Transport Allowance
- Health & Wellness: Comprehensive Health Insurance from day one.
- Relocation Support: A dedicated Relocation Package to help with your move to beautiful Lisbon.
- Professional Development: Excellent Career Growth opportunities within a fast-paced global organization.
- Dynamic Work Environment: Work in a modern office in the vibrant multicultural city of Lisbon alongside a truly diverse and engaging international team.
How to Apply
If you are a fluent Italian speaker with a passion for online safety a keen eye for detail and are ready for an exciting career in Lisbon we encourage you to apply today!
Join us in our mission to protect and enhance the user experience for millions across the Italian market!
Key Skills
- Compliance Management
- Information Management
- Proofreading
- Social Intelligence
- Content Quality
- Factual Information
- Video Packages
- Conduct Interviews
- Records Management
- Creative Content
- Editorials
- News Stories
- Newsgathering
- Content Reviews
