Dutch speaking Customer Service Advisor
Share
Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
FlowDesk CX is looking for enthusiastic Dutch-speaking Customer Service Advisors to join our clients team in beautiful Portugal!
Are you a natural communicator who loves helping people and dreams of a career under the Portuguese sun This is your chance!
What youll do:
In this role you will be the face of the company ensuring a positive experience for every customer:
- Provide the highest level of support to our customers via phone and email on a range of issues.
- Give accurate valid and complete information by using the right procedures.
- Be the owner of the customer query and ensure a timely resolution and response.
- Build meaningful relationships answering customers questions in a courteous friendly and professional manner.
- Meet and exceed our customer service quality goals compliance regulations and productivity targets.
- Create amazing customer experiences that people value and we are proud of.
- Be responsible for following the direction of management and providing feedback.
What were looking for:
-
Languages: Proficiency in Dutch (C1/C2) and English (B2).
-
Problem Solving: Ability to resolve customer concerns and create a seamless customer experience.
-
Technical Troubleshooting: Self-sufficient and confident in troubleshooting basic technical issues related to connectivity systems and devices.
-
Guidance: Ability to walk customers through complex procedures from start to finish.
-
Eligibility: EU Citizenship Residence card or Manifest of Interest.
Whats on offer:
-
Health: Health coverage and private health care.
-
Compensation: Attractive salary package with performance bonuses.
-
Relocation: Relocation support package for candidates currently living outside of Portugal.
Dont miss this incredible opportunity! Apply now!
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
